Case Management Supervisor - Ramsey County

Fraser • Bloomington, MN

3d • Hybrid

About The Position

Build Something Bigger — And Change Lives, Including Your Own. In 1935, Louise
Whitbeck Fraser opened a school in her home for people with disabilities —
defying social expectations and choosing compassion over convention. She
believed everyone deserves the chance to reach their potential and thrive.
Today, that same bold spirit is alive in every Fraser service. We’re still
building something bigger — a more inclusive, connected world where everyone
belongs. At Fraser, you’ll find more than a job. You’ll find purpose. You’ll
find growth. And you’ll find a place where your work changes lives — including
your own.

Fraser is seeking a Case Management Supervisor to support the Ramsey County
team! We seek someone that is organized, has the ability to multitask and
prioritize competing demands, has consultative skills to address the concerns of
staff or individuals served, and someone who values a team approach and
relationship building.

This is a great opportunity to grow within Fraser, apply today!

Requirements

• At least a bachelor’s degree in social work, special education, psychology, nursing, human services, or other fields related to the education or treatment of persons with developmental disabilities or related conditions and one of the following: o One year of experience in the education or treatment of persons with developmental disabilities or related conditions (QDDP qualified) o A minimum of one course that specifically focuses on developmental disabilities (Fraser can provide this course to you free of charge)
• If degree is in social work, social work licensure is required.
• Ability to pass DHS background study required.
• Excellent communication skills, in both verbal and written English.
• Commitment to promoting diversity, multiculturalism and inclusion with focus on culturally responsive practice, internal self-awareness and reflection
• Basic mathematical skills, with the ability to develop and monitor budgets, interpret accounting reports, and prepare accurate billing information.
• Ability to understand, implement, and supervise employees according to all related regulations, policies, and procedures.

Nice To Haves

• At least 4 years of experience working in waiver case management strongly preferred.

Responsibilities

• The Supervisor is responsible for 1:1 consultation, overseeing day to day operations, completing staff performance evaluations, assisting with onboarding and training of new staff, assisting with recruitment and hiring in collaboration with Human Resources and Operations, providing management of caseloads and transfers of clients, and working in collaboration with the Case Management Program Managers.
• The Supervisor will also perform case management duties in the absence of a Case Manager as requested, will routinely conduct quality assurance internal file audits for the staff supervised to assure compliance, and routinely observe, evaluate and monitor service delivery methods to assure services are provided in a person-centered manner.

Benefits

• Medical, dental and vision insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Employee Assistance Plan (EAP)
• Life, AD&D and Voluntary Life Insurance
• Long-Term Disability, Accident Insurance, Critical Illness Insurance and Hospital Indemnity Insurance
• Pet Insurance
• 403(b) Retirement Plan with Company Match
• Work-Life Balance; 5 weeks of paid time off annually (18 days PTO + 9 Paid Holidays)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees