Case Management Specialist (4853)

THE SALVATION ARMY • Macon, GA

5d

About The Position

This position is responsible for: Interviews, accepts, and provides comprehensive, structured, complex, case management services for an assigned caseload of clients participating in an established life management program: understands the uniqueness of the client's history in order to determine most effective program plans; develops comprehensive program plan/goals and evaluates client's progress by conducting mentoring and counseling sessions with client; services as advocate for client in order to acquire services that will enable them to functionally cope with their environment.

Requirements

• Bachelor’s degree from an accredited college or university AND Three (3) years progressively responsible experience providing direct case management, social services including accessing clients’ needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources, OR Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
• Valid State Driver’s License

Responsibilities

• Interviews applicants to determine eligibility for program enrollment based on established program guidelines and requirements; conduct needs assessment, obtain pertinent information; refers applicants to other agencies if not appropriate for the program.
• Outsources clients to additional counseling resources if needed.
• Maintains awareness of progress with external case management professionals, working as a team to meet the holistic needs of the individual.
• Provides referrals for direct assistance in obtaining and maintaining self-sustaining sources of income, benefits, and other economic supports as well as professional resources that aid in enhancing client's psychosocial well-being.
• Meets regularly with clients to discuss and evaluate their progress, feelings, impressions, changes and personal growth/development; prepares accurate and up-to-date records documenting the same.
• Facilitates individual and group discussion to ensure client's attitudes and motivations are progressing; redirects negativity, promotes self-awareness and provides appropriate encouragement
• Plans, coordinates, and/or facilitates life management, educational, etc. classes to assist clients in obtaining skills that will enable them to functionally cope with their environment; obtains speakers and workshop presenters as needed.

What This Job Offers

• Career Level: Mid Level