Case Management Specialist II

SINGLETON SCHREIBER LLPSan Diego, CA
8d$60,000 - $72,000

About The Position

Singleton Schreiber, LLP is looking for a collaborative, detail-oriented Case Management Systems Specialist to support our firm’s Filevine and other platforms. This role blends data standardization, system administration, and team support. If you enjoy organizing information, improving workflows, and helping people use technology with confidence, this is a great fit.

Requirements

  • Experience working with Filevine or another legal case management system.
  • Understanding of legal workflows and terminology (or willingness to learn).
  • Strong attention to detail and good organizational habits.
  • Comfortable working with multiple teams and explaining technical topics in a friendly, approachable manner.
  • A problem-solver who likes improving processes and helping people adopt new tools.

Responsibilities

  • Help maintain and enhance Filevine templates, fields, taskflows, deadline chains, and reports.
  • Assist with updating and organizing data across projects so information is clear, consistent, and easy for teams to use.
  • Help design and build Domo dashboards using data from Filevine, turning case and operation data into easy-to-understand visual reports.
  • Review existing setups to identify where things can be streamlined or improved.
  • Work with attorneys, paralegals, case assistants, operations, and IT to understand workflow needs and recommend improvements.
  • Lead friendly, productive discussions to gather feedback and help teams align data standards.
  • Provide supportive training for staff as needed.
  • Troubleshoot basic Filevine issues and coordinate with Filevine Admin or Filevine Support when needed.
  • Help create clear guides, SOP updates, and documentation so everyone feels confident using the systems.
  • Monitor data accuracy.
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