Case Management Assistant

HCAAnchorage, AK
49d

About The Position

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below: Case Management Assistant Alaska Regional Hospital We are seeking a(an) Case Management Assistant for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply! As a Case Management Assistant you will be joining a collaborative team that is dedicated to serving others in need and also supporting one another.

Requirements

  • Medical knowledge and terminology required
  • Minimum one year of experience in a health care setting required
  • Ability to establish and maintain collaborative and effective working relationships.
  • Ability to communicate effectively in oral, written and electronic formats.
  • Demonstrates analytical and critical thinking abilities with proactive decision-making and negotiation skills.
  • Ability to be self-motivated, goal-directed, and dependable.
  • Demonstrates computer and typing skills.

Nice To Haves

  • Associate Degree preferred
  • Health care professional (C.N.A., E.M.T.) preferred

Responsibilities

  • Coordinate with RN case manager and social worker for support needed. Communicate updates on progress throughout the day. Refer patient questions back to the case manager/social worker.
  • Provide clerical support in multidisciplinary rounds, including updating NATE Tempo at direction of team.
  • Make referrals through the web-based referral system (nH Discharge/other) to the specific post-acute care (PAC) providers requested. Includes sending the appropriate packet of information from the medical record required for the level of care.
  • Monitor patients with PAC referrals and intervene to expedite discharge.
  • Prioritize workload to ensure a timely contact and intervention with PAC providers.
  • Send additional information to PAC provider when requested.
  • Communicate with RN case managers/social workers regarding the status of PAC referrals, bed availability, and other barriers that cannot be resolved.
  • Communicate results of PAC referrals with the patient, including having the Patient Choice letter signed.
  • Monitor Medicare patient's planned discharge dates and deliver the Important Medicare Message (IMM) to the patient per facility policy.
  • Deliver the Beneficiary Notice to patients identified as being in the BPCI-A program (Bundle Payment hospitals only).
  • Obtain physician signature on required Case Management documents and forms.
  • Based on facility practice, set up transportation, send information to Transfer Center, and generate discharge packets for PAC transfers.

Benefits

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Free counseling services and resources for emotional, physical and financial wellbeing
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  • Family support through fertility and family building benefits with Progyny and adoption assistance.
  • Referral services for child, elder and pet care, home and auto repair, event planning and more
  • Consumer discounts through Abenity and Consumer Discounts
  • Retirement readiness, rollover assistance services and preferred banking partnerships
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
  • Colleague recognition program
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Hospitals

Education Level

Associate degree

Number of Employees

5,001-10,000 employees

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