Case Management Assistant

Cornerstones of Care•Kansas City, KS

3d•$17 - $21

About The Position

The Case Management Assistant will work under the direction of a Case Management Supervisor and will work as part of a case management unit, alongside Case Managers. The Case Management Assistant is responsible for administrative assistance, including maintaining client records, data entry, prepares mailings, coordinates meetings and events, and generates reports as needed for the individual case management units. The Case Management Assistant will have expertise in Microsoft Office Programs, specifically MS Word and MS Excel. The Case Management Assistant will have the ability to work independently and take initiative in supporting case management functions within a designated unit.

Requirements

Two years of administrative, clerical or quality assurance experience and demonstrated proficiency in Microsoft Word and Excel is required.
Current Driver's license, good driving record and vehicle insurance.
Ability to read and interpret written material.
Ability to write letters and memoranda.
Ability to speak effectively.
Must possess, or be willing to attain CPR, First Aid, and Safe Crisis Management (SCM) Training (with sufficient passing score) within 2 weeks of hire date.

Nice To Haves

A Bachelor’s degree in social work or other human service field and experience working with children/families is preferred.

Responsibilities

Organizes and maintains unit files including client records, insuring compliance with Children's Division, COA, and other governing directives.
Prepares case files for closure and return to the Children's Division according to governing directives.
Review case files to ensure required documentation is present in files and provide findings to the unit supervisor on a regular basis.
Prepares outgoing mail and correspondence, including email and faxes for individual units and unit supervisors including, but not limited to: Court notification, FST/PPRT notification, Adoption Planning Conference notification, Missing Parent Search letters, etc.
Coordinates and arranges meetings, reserves facilities, provides on-site support.
Track and monitor the completion of key case management functions, including but not limited to: FSTs, PPRTs, Adoption Planning Conferences, Court Hearings, Daycare authorizations, IV-E Re-determinations, etc.
Compile and distribute quality assurance and outcome reports based on completed reviews.
Completes data entry of designated items into Children's Division and COC client management systems.
Orders, receives and maintains office supplies and equipment as a back up to other program staff.
Attends unit meetings and participates actively in the planning and improving of unit operations.
Pick up and distribute mail to unit staff.
Assists in other administrative functions as designated by the unit supervisor or other management staff.