V108 - Case Coordination Specialist

Job Duck

1d•Remote

About The Position

Job Duck connects ambitious, culturally diverse, and curious individuals with rewarding, remote job opportunities with US-based employers. The company aims to unlock and nurture potential, allowing employees to thrive. Job Duck has earned the Great Place to Work Certification every year since 2022. This specific role is for a detail-oriented and proactive Case Coordination Specialist to support ongoing client cases. The position is critical for accurate record management, timely follow-ups with medical providers, and smooth coordination across internal teams. The ideal candidate should be organized, communicative, and capable of handling multiple administrative tasks in a fast-paced environment.

Requirements

Excellent organizational and time-management skills
Strong written and verbal communication skills
Comfortable working with calendars, case management systems, and digital filing tools
Ability to follow up persistently and professionally with hospitals and clinics
Reliable internet connection and ability to attend Zoom meetings

Nice To Haves

Previous experience in a legal, medical, or case management environment
Familiarity with medical records requests, insurance claims, and liens

Responsibilities

Join Zoom meetings to discuss tasks, priorities, and case updates
Upload, organize, and index faxed and electronic documents within the case management system
Obtain balances from medical providers and lienholders
Open insurance claims and prepare/send letters of representation
Maintain and manage a follow-up calendar for outstanding medical records
Perform other related administrative and case-support duties as needed
Manage and update the firm-wide calendar
Coordinate with medical providers throughout client treatment
Submit Medicare requests as required
Order, track, and follow up on medical records from hospitals, clinics, and other providers