Part-Time Case Aide
About The Position
Do you want to make a difference in your community? Do you enjoy helping others navigate challenges and work toward stability and independence? As a Case Aide, you will play a vital role within our Housing Department, supporting residents as they work toward personal goals and long-term success. This position provides direct support to the Case Manager by helping ensure resident needs are identified, documented, and addressed in a timely and respectful manner. The Case Aide serves as a key point of support for residents, assisting with documentation, coordination of services, goal planning, and follow-up, while maintaining strict confidentiality and professionalism.
Requirements
- Must be at least 18 years of age
- Excellent verbal and written communication skills
- Ability to maintain confidentiality and demonstrate professionalism at all times
- Strong organizational skills and attention to detail
- Dedication to helping others and supporting individuals through challenging life circumstances
- General knowledge of Microsoft Office (Word, Excel, Outlook)
Nice To Haves
- Associate’s degree in Human Services, Social Work, or a related field preferred
- Knowledge of mental health and substance use disorders preferred
- Experience collaborating with individuals with mental health diagnoses, physical health conditions, or substance use challenges preferred
Responsibilities
- Ensure resident documentation—including discharge summaries, mental health evaluations, and medication records—is accurate, complete, and properly filed in resident folders
- Assist residents in developing individualized Goal Plans and participate in follow-up meetings to track progress
- Support coordination of services and resources needed by residents, in collaboration with the Case Manager and community partners
- Maintain confidentiality and appropriately manage sensitive and protected information at all times
- Assist with data collection and documentation for monthly and quarterly reports as requested by the Case Manager
- Provide general support to residents in a respectful, trauma-informed, and strengths-based manner
- Communicate effectively with residents, staff, and supervisors to support continuity of care
Benefits
- Free YMCA membership
- Paid sick time
- My Better Benefits Employee Assistance Program
- Employee Assistance Program (EAP)
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
1-10 employees
