CASE AIDE

Arizona Department of Administration•Surprise, AZ

4d•$37,000 - $39,000

About The Position

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov [https://des.az.gov/]; or click on the link here [https://www.youtube.com/watch?v=Nik5MiXqOV8] to view ‘Our DES’ video. Come join the DES Team! The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Case Aide. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community. Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

Requirements

Basic human needs, growth, personality, and behavior
Principles and practices of case management
Community resources
Tracking systems; general office procedures
Oral and written communication
Applying federal laws, state statutes, and agency policies and procedures
Recognizing basic human rights and the care and assistance needs of individuals with developmental disabilities
Interpersonal relations as applied to contacts with members and representatives of other governmental and community organizations and the public
Adapt and be sensitive to a variety of cultures
Maintain and display professional demeanor
Establish family and professional partnerships
Assess/review documents to determine importance to meeting member/family needs
Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
Employees shall have a valid Level One fingerprint clearance card issued pursuant to Arizona Revised Statute 41-1968 in order to work with children and vulnerable adults
Candidates for this position shall be subject to a search of both the Department of Child Safety Central Registry pursuant to A.R.S. 8-804 and the Adult Protective Services Registry pursuant to A.R.S. 46-459
This position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements

Nice To Haves

At least one (1) year of customer service experience or working with or assisting individuals in a community setting, (e.g., community involvement with individuals with developmental disabilities, aging and adult, youth, etc.)

Responsibilities

Setting-up and maintaining all appropriate documentation in member records and secondary history files; tracking, closing, and archiving records
Serving as the in-day person in a unit and/or office; answering office telephones and phone calls for Support Coordinators who are out of the office; taking accurate messages and/or routes to appropriate staff; responding to routine questions for information from families and providers
Assisting members/families by providing transportation to various appointments and meetings; picking up medications, bus passes, food boxes, etc.; completing forms, conducting research of community resources; writing progress notes accordingly in member files

Benefits

Affordable medical, dental, life, and short-term disability insurance plans
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
10 paid holidays per year
Paid vacation and sick time
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
Deferred compensation plan
Wellness plans
Tuition Reimbursement
Stipend Opportunities
Infant at Work Program
Rideshare and Public Transit Subsidy
Career Advancement & Employee Development Opportunities