Case Aide (4189)

SALVATION ARMYRoanoke, VA
1d$14 - $15

About The Position

This position is responsible for: Assists the assigned Case Manager by directing residents efforts to secure available services; provides information and referrals to appropriate agencies for housing, food, employment, etc.; accepts and processes resident’s staying in lodge overnight; monitors the activity of residents on an assigned shift ensuring safety, security and compliance to house rules; maintains accurate and complete records and logs containing pertinent information; ensures that lodge/shelter is maintained in a neat and proper order. Work requires frequent speaking, listening, typing, and viewing/looking at computer screens for long periods of time. Must be able to stand, sit, walk, bend, kneel, stoop, crouch, crawl, and climb. Requires the frequent lifting or moving of items over 25 pounds, the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Work is performed in a combination of office and field settings. Frequently required to sit and reach; and must be able to move around the work environment. The noise level in the work environment is usually moderate. Work may require performance of duties where exposure to communicable and infectious diseases are possible. Must be able to work with individuals with physical or mental challenges. Evening and weekend hours occasionally required.

Requirements

  • High school diploma or G.E.D.
  • One year experience performing security or social service work preferred.
  • Or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Responsibilities

  • Client Intake and Support Services
  • Resident Monitoring and Safety Compliance
  • Records Management and Administrative Support
  • Facility Operations and House Management
  • Resident Guidance and Daily Operations
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