Case Aide

The Methodist Home of Kentucky, Inc. • Owensboro, KY

4d • Onsite

About The Position

The Case Aide supports case management services for unaccompanied youth by maintaining organized, compliant documentation and assisting with family reunification efforts. Collaborates with an interdisciplinary team in a trauma‑informed environment to promote safety, stability, and timely case progression.

Requirements

• Strong organization, attention to detail, communication, and time‑management skills
• Reliability, empathy, and ability to thrive in a fast‑paced, continuously evolving setting
• Ability to build rapport and work collaboratively
• Highly proficient bilingual language skills (English/Spanish)
• Experienced technology (translation and calling apps, Microsoft Office programs and applications) and database use
• High school diploma
• One year social services or office experience
• Valid driver’s license and insurable driving record

Nice To Haves

• Experience in child welfare, case management, or refugee/migrant services

Responsibilities

• Maintain accurate, timely client case files
• Support discharge preparation and youth release logistics
• Assist with communication between youth, families, sponsors, and partners
• Provide safe local transportation (occasional out‑of‑area travel)
• Contribute to team meetings and program coverage, including some evenings/weekends
• Uphold trauma‑informed practices, confidentiality standards, and all agency, state, federal, and Office of Refugee Resettlement regulations.

Benefits

• Paid training as you learn how to support youth with trauma
• Free Employee Assistance Program
• Health, vision, dental, and life insurance
• 403b retirement plan with 3% match
• Paid time off for sick time, vacation, and mental health care
• Eight holidays, plus one floating holiday to use as you wish
• Tuition assistance and continuing education support

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED