Carrier Sales Representative (5179)
About The Position
The Carrier Sales Representative is responsible for sourcing, onboarding, and managing relationships with transportation carriers to support the efficient movement of freight. This role negotiates rates, coordinates shipments, and ensures timely delivery while maintaining a reliable carrier network and delivering excellent customer service. This position plays a critical role in optimizing transportation operations and driving customer satisfaction through strong relationship management, effective negotiation, and proactive problem-solving.
Requirements
- High school diploma required
- 1+ year of customer-facing experience required (customer or carrier)
- Strong negotiation and relationship-building skills
- Excellent verbal and written communication
- Ability to multitask in a fast-paced environment
- Detail-oriented with strong problem-solving abilities
- Knowledge of transportation industry practices and regulations
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Comfortable using internet tools and social platforms for sourcing
- Self-motivated, results-driven, and resilient
- Strong time management and organizational skills
- Ability to work independently and as part of a team
- Confident communicator with strong phone presence
- Persistence and urgency in achieving goals
- Consistent, reliable attendance expected
- Regular use of computer and phone
- Ability to sit, stand, and move throughout the workday
- Visual ability to work on screens and review detailed information
Nice To Haves
- Bachelor’s degree in Business, Logistics, Supply Chain, or related field (preferred)
- Experience in carrier sales, freight brokerage, or logistics (preferred)
- Prior sales or marketing experience is a plus (sales or logistics)
- Experience with transportation management systems (TMS) preferred
Responsibilities
- Source, vet, and onboard carriers, including trucking companies and logistics providers
- Build and maintain strong, long-term relationships with carriers
- Develop a reliable and scalable carrier network
- Negotiate competitive rates based on market conditions, lanes, and customer requirements
- Evaluate carrier pricing to ensure cost-effective solutions
- Schedule and manage shipments from pickup through delivery
- Track shipments and proactively resolve delays or service issues
- Ensure all load details and documentation are accurate and complete
- Communicate shipment updates and resolve inquiries in a timely manner
- Collaborate with internal teams to meet customer expectations
- Maintain accurate shipping documentation (e.g., bills of lading)
- Ensure adherence to transportation regulations and company policies
- Monitor market trends, capacity, and pricing fluctuations
- Analyze data to identify cost savings and operational improvements
- Report on carrier performance and shipment metrics
- Address service disruptions, delays, or claims efficiently
- Implement contingency plans as needed
Benefits
- Medical, Dental, and Vision insurance (employee and family coverage)
- Company-paid basic life insurance
- Short-Term & Long-Term Disability insurance
- Health Savings Account with company contributions
- Flexible Spending Account options
- 401(k) retirement savings plan with 3.5% employer match
- 80 hours of front-loaded Sick Pay
- 80 hours of Vacation Pay annually, with increases based on tenure
- 7 paid holidays per year
- Employee Assistance Program (EAP)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
251-500 employees
