Server (Carillon Restaurant- AM)

AT&T Hotel & Conference Center•Austin, TX

35d•Onsite

About The Position

Come join our team as our next Carillon AM Server at the AT&T Hotel and Conference Center, located in the heart of the UT campus! Hook'em! If applying, you must have daily AM availability, as early as 6AM. Principle Responsibilities & Position Purpose: Take orders and serve food and beverages to patrons at tables in the restaurants. EXAMPLE OF DUTIES: ESSENTIAL FUNCTIONS Check patrons’ identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages. Check with customers to ensure that they are enjoying their meals and take action to correct any problems. Escort customers to their tables. Explain how various menu items are prepared, describing ingredients and cooking methods. Inform customers of daily specials. Prepare checks that itemize and total meal costs and sales taxes. Present menus to patrons and answer questions about menu items, making recommendations upon request. Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning. Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required. Stock service areas with supplies such as coffee, food, tableware, and linens. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by management based upon the particular requirements of the company. Monitor special requests for guests Inspect back of the house areas All other reasonable requests as required SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. Ability to arrive to work on time and when scheduled. Excellent communication skills, both written and verbal. Must possess necessary management skills to include problem solving, decision-making, leadership, organization, planning, initiative, enthusiastic attitude towards customer service and a commitment to a team environment. Be flexible concerning scheduling needs and requirements.

Requirements

Must have daily AM availability, as early as 6AM.
Excellent communication skills, both written and verbal.
Must possess necessary management skills to include problem solving, decision-making, leadership, organization, planning, initiative, enthusiastic attitude towards customer service and a commitment to a team environment.
Be flexible concerning scheduling needs and requirements.
High school diploma or the equivalent
TABC Certification

Responsibilities

Take orders and serve food and beverages to patrons at tables in the restaurants.
Check patrons’ identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
Escort customers to their tables.
Explain how various menu items are prepared, describing ingredients and cooking methods.
Inform customers of daily specials.
Prepare checks that itemize and total meal costs and sales taxes.
Present menus to patrons and answer questions about menu items, making recommendations upon request.
Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.
Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required.
Stock service areas with supplies such as coffee, food, tableware, and linens.
Monitor special requests for guests
Inspect back of the house areas
All other reasonable requests as required
Ability to arrive to work on time and when scheduled.