Career Coach

Goodwill of Western NY • Jamestown, NY

6d • $43,000 - $50,000

About The Position

Make a Real Impact — Join Our Team as a Career Coach Location: Buffalo, NY Salary: $43,000–$50,000/year (based on experience) Bring Your Experience. Shape the Future Workforce. Have you spent your career leading teams, training employees, or managing people in? Are you ready to apply those skills in a role where your impact goes beyond the bottom line? We’re looking for a Career Coach who understands what it takes to succeed on the job and can coach others to get there.

Requirements

• Experience training, coaching, or onboarding employees
• Strong communication, organization, and problem-solving skills
• Comfort managing groups and setting clear expectations
• Ability to build rapport while holding people accountable
• Tech confidence (Microsoft Office, databases, or CRM systems)
• Valid NYS Driver’s License and willingness to drive a company vehicle

Nice To Haves

• Experience working with underserved populations or in workforce development is a plus—but not required.
• We value transferable leadership skills.

Responsibilities

• Coach participants as they build job readiness, confidence, and career direction using real-world expectations.
• Translate workplace standards - attendance, communication, productivity, teamwork - into actionable coaching and feedback.
• Lead orientations, training sessions, and cohort-based learning experiences.
• Supervise participants during on-site learning or work-based experiences, providing structure, accountability, and support.
• Guide participants through resume writing, applications, mock interviews, and workplace professionalism.
• Help individuals transition successfully into employment by reinforcing performance expectations and continued engagement.
• Identify barriers to employment and connect participants to supportive resources such as transportation, childcare, housing, or mental health services - so they can stay focused and successful at work.

Benefits

• Mission-driven work where your leadership creates real economic mobility
• A collaborative, supportive team that values innovation and initiative
• Opportunities to grow into advanced coaching, training, or leadership roles
• Competitive pay aligned with experience
• A culture grounded in our values: Own It Dare to Excel Be Bold Be Extraordinary Win Together

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees