Career Ambassador

Illinois State•Normal, IL

7d•$15•Onsite

About The Position

Career Ambassadors in Career Services are highly accomplished undergraduate student leaders at Illinois State University who provide services to engage and support their peers’ career preparation. Career Ambassadors (CAs) proudly and positively represent the Office of Career Services to students, employers, and other stakeholders. Career Ambassadors are trained by Career Services staff members to effectively review and provide actionable feedback on résumés and cover letters for undergraduate students during drop-in appointments, and facilitate classroom presentations, equipping students with relevant strategies to enhance their career preparation according to the Career Readiness Competencies developed by the National Association for Colleges and Employers (NACE). Career Ambassadors will need to demonstrate strong knowledge and implementation of excellent customer service while in this position. Career Ambassadors will work in a fast -paced & dynamic work environment while actively participating as a member of a team. Career Ambassadors must maintain confidentiality of student information. All Career Service Ambassadors (including returning ambassadors) must be available to complete the Career Ambassador Training during the week of August 13, 2026 – August 17, 2026.

Requirements

Must be an active Illinois State University student in good academic and disciplinary standing at the time of the application and throughout employment
Must be able to commit to the position for at least two consecutive semesters
Effectively communicate on a daily basis.

Nice To Haves

Successfully completed an internship or other formal work experience
Excellent verbal and written communication skills
Experience in public speaking and delivering presentations
Familiar with Microsoft Word, Google Docs, and similar office productivity tools
Familiar with LinkedIn and developing a strong and professional social media presence
High comfort level with interacting with people, delivering professional feedback, and word-of-mouth marketing
Social Media marketing skills
Familiarity with LinkedIn and other social media platforms

Responsibilities

Effectively review and provide actionable feedback on résumés and cover letters for undergraduate students during drop-in appointments
Facilitate classroom presentations, equipping students with relevant strategies to enhance their career preparation according to the Career Readiness Competencies developed by the National Association for Colleges and Employers (NACE)
Demonstrate strong knowledge and implementation of excellent customer service
Actively participating as a member of a team
Maintain confidentiality of student information
Complete the Career Ambassador Training during the week of August 13, 2026 – August 17, 2026