Care Navigator

Consumer Direct Care Network • Tucson, AZ

2d • Hybrid

About The Position

The Care Navigator will play a key role in supporting individuals living with dementia. This position involves conducting phone and in-home assessments with patients and families to determine eligibility for government-funded programs. Once members are enrolled, the Care Navigator will maintain ongoing engagement by completing monthly phone check-ins to ensure continued support and address any questions or needs.   This role requires excellent communication skills, attention to detail, and the ability to build trust with members. The Care Navigator will work independently while adhering to compliance standards and program guidelines.

Requirements

• 1 year of previous experience working with individuals living with dementia or similar diagnoses preferred
• 20 hours of CMS required training/experience with dementia care (can provide upon hire)
• Employees must provide their own reliable internet if working a remote/hybrid position

Responsibilities

• Perform comprehensive in-home assessments for individuals living with dementia
• Perform monthly phone check-ins for individuals enrolled in the program
• Self-schedule assessments and phone check-ins
• Provide individuals with care plans and supporting resources as applicable
• Document results of assessments and monthly check-ins in compliance with Federal/State Regulations, program rules, and contract requirements
• Submit invoices for assessments and check-ins completed
• Effective written and verbal communicator
• Comply with applicable legal requirements, standards, policies, and procedures
• Exhibit computer efficiency
• Complete any required training relevant to job
• Bilingual preferred in various locations

Benefits

• Medical, Dental, and Vision Insurance
• Vacation accrued at 3.07 hours per pay period to use when accrued
• Two Paid Floating Holidays
• Nine Paid Federal Holidays
• Paid Safe Sick Time accrued at 1 hour per 30 worked to use when accrued
• Instant Earnings Option
• 401(k) Retirement plan & company match
• Company-Paid Life Insurance
• Supplemental Life, Accident, Critical Illness, and Hospital benefits
• Short and Long-Term Disability
• Paid Parental Leave
• Flexible Spending Account
• Employee Assistance Program
• Pet Insurance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees