As a vital member of the CentraCare Hospital-Based Behavioral Health team, the Care Navigator partners with the interdisciplinary care team to support patient care through effective communication, coordination, advocacy, and resource management. This role manages an assigned caseload, ensuring care plans meet patient and family transitional needs, promoting appropriate resource use, and monitoring length of stay. The Care Navigator helps guide patient care across the continuum by identifying and removing barriers to timely, efficient care delivery and reimbursement. The role upholds patient safety standards, values the contributions of all team members, and builds strong, trusting relationships with patients, families, caregivers, and colleagues. Guided by the Nursing Professional Practice Model Compass, the Care Navigator advances the organization’s mission to improve community health and quality of life. The position supports change by recognizing opportunities for performance improvement and integrating evidence-based practices. It provides age-appropriate care, participates in ongoing professional development, meets competency and education requirements, and contributes to department goals. The Care Navigator also serves as a preceptor and mentor to newer staff and participates actively in the peer review process.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees