Care Management Assistant
About The Position
The Care Management Assistant performs secretarial or clerical functions to support the administrative operations of an assigned department. The Care Management Assistant supports the Care Management Department by providing clerical and administrative relief for the department's Care Managers and Social Workers. This position assists with the operations of care delivery by arranging post-discharge services, managing Medicare correspondence, providing clinical updates to commercial payers, as well as communicating necessary discharge planning updates to patients, families, and hospital care team staff. WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve. WHAT YOU CAN EXPECT Schedule: Monday - Friday, 7:30am - 4pm
Requirements
- High School Diploma/GED - Required
- 1 year of clerical/office experience - Required
- 1 year of hospital experience - Preferred
- 1 year of experience in an acute care hospital setting or in a medical office environment - Required
Responsibilities
- Obtain status details regarding care authorizations and supervisory visit requirements from insurance payers
- Communicate Medicare rights to patients and their family members if applicable; issues written Medicare-related communications to patients, including status changes, and follow-ups
- Prepare and provide patient care teams with detailed written reports describing the nature of the care required, with supportive documentation from patient records, community resources, services, and equipment needed to assist in meeting patient and family post-discharge needs.
- Coordinate transportation, post discharge and prepare discharge packets for post-acute providers.
- Perform other duties as assigned
- Comply with all policies and standards
Benefits
- Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Hospitals
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
