Care Expansion

Finary

14h • Hybrid

About The Position

What is Finary? At Finary, our mission is to change how money can work for you. We are building a one-stop shop for investing that gives powers back to investors. Finary allows its users to track their assets, manage their budgets, invest their money, and learn more about finance. If you’re looking for an ambitious team that’s revolutionizing an old-fashioned industry, get in touch! Mounir launched Finary in 2021. Since then, Finary has made great strides by reaching 850.000 users. We genuinely care about user experience, performance, and ease of use. We ship cutting-edge products with touches of delight. You'll join a winning team, learn insanely, earn life-changing money, and work with other A+ players. Why now? A new generation of investors is emerging: an ambitious, involved workforce. Money is no longer taboo and the pension system is under tremendous pressure. At Finary, we see a world where investing empowers everybody to live the life they’ve always dreamt of. Finary exists to revolutionize the personal money management experience. To fuel this mission, we announced in September 2025 a 25M€ series B, backed by leading investors including PayPal Ventures, Hedosophia, Y Combinator and Speedinvest. We are also backed by world-class founders like Steve Anavi & Alexandre Prot (Qonto founders), Matthieu Rouif (Photoroom), Eric Demuth (CEO of Bitpanda), Axel Weber (former Chairman of UBS and President of the German Central Bank) and Harsh Sinha (CTO at Wise). There’s never been a more exciting time to join Finary! What we offer At Finary, you’ll join a team of top performers driven by excellence, ambition, and a shared mission to reinvent personal finance. We move fast, aim high, and value ownership above all. Our culture is demanding, transparent, and deeply collaborative. It’s not for everyone — but if you’re looking to raise the bar every day with equally driven teammates, this is the place to be. Read more about our values here. What you can expect A high-performing team - Work with A-players across every discipline in an environment that challenges you and helps you grow fast. Ownership - You’ll have freedom, responsibility, and trust from day one. We hire people for their talent, and we get out of their way. Impact that matters - Build a product that helps people take control of their financial future - a topic that affects everyone. A hybrid setup - We’re a hybrid setup company with teammates across France and Europe. We meet in person 6 times a year in Paris. Competitive compensation - A package aligned with your experience and impact. What we don’t care about Your degree, your school - we care about what you bring to the team. Ping pong tables, free laundry, or trendy perks - we focus on what truly matters. __________________________________________________ The role Care at Finary talks to thousands of clients every month across Subscriptions, Life Insurance, Crypto, and Finary One. Some of these interactions directly influence financial decisions: deposits, conversions, retention. But we don't yet have a systematic way to measure, prioritize, and scale this impact. We've started building the foundation: a P&L prototype that connects Care activity to financial outcomes, AI-assisted resolution that handles a majority of conversations, and proactive outreach experiments that show strong early conversion signals. Now we need someone to own this full-time — someone who can turn early signals into a real operating system for Care value creation.

Requirements

• Have strong experience mixing operations, data, and tooling (Ops, RevOps, CX with technical depth)
• Are comfortable on client calls and in meetings — you don't just build from behind a screen, you talk to clients, understand their stakes, and feed that back into your models
• Can query a database, build a pipeline, and ship an internal tool — not just request one
• Use AI daily as a real work tool (prompt engineering, workflow automation, LLM integration), not as a novelty
• Think in P&L and value creation, not just metrics and dashboards
• Are comfortable with ambiguity — the roadmap is shaped, not finished
• Communicate clearly and concisely in English and French
• Are genuinely curious about fintech, investing, and wealth management
• You need a fully scoped backlog to be productive
• You prefer reporting over building
• You're uncomfortable with SQL, APIs, or technical tooling
• You see AI as a buzzword rather than a daily practice
• You don't enjoy cross-functional collaboration
• You'd rather analyze data than talk to a client

Nice To Haves

• Have startup or scale-up experience
• Have exposure to regulated environments (banking, insurance, crypto)
• Have built or maintained a P&L, attribution model, or revenue analytics system

Responsibilities

• Generate revenue through Care. This is the job. You own the Care P&L and you make it positive — by building the right tools, triggering the right outreach, and converting the right clients. You're measured on the number, not on the dashboard.
• Be on the frontline. Do client calls, join meetings, handle real cases. You don't build from a distance — you understand exactly what triggers a deposit, what saves a churning client, what makes a deal move forward. Your models work because you've lived what they measure.
• Build the AI & data engine that scales it. Client scoring, churn detection, proactive triggers, automated workflows. You build the machine, you use it yourself, you iterate until it works.
• Make other teams win with Care data. Finary One, Growth, Product — they plug into what you build. Not reports they receive, but tools they depend on to make their own decisions.

Benefits

• A high-performing team - Work with A-players across every discipline in an environment that challenges you and helps you grow fast.
• Ownership - You’ll have freedom, responsibility, and trust from day one. We hire people for their talent, and we get out of their way.
• Impact that matters - Build a product that helps people take control of their financial future - a topic that affects everyone.
• A hybrid setup - We’re a hybrid setup company with teammates across France and Europe. We meet in person 6 times a year in Paris.
• Competitive compensation - A package aligned with your experience and impact.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed