Care Coordinator (Medical Receptionist/PSR)
About The Position
Care Coordinator/Front Desk Medical Receptionist Job Type: Full Time Salary: $17-$19/Hr Clinic Location: Avery Ranch - 10526 West Parmer Lane Austin, TX 78717 Clinic Hours: Monday - Thursday 7:00am-4:00pm OR 10:00am-7:00pm, Friday always 7:00am-4:00pm (40 hours / wk) How TexPTS and Confluent Health Supports You: Structured training, hands on learning and mentorship, and ongoing support to help you grow both personally and professionally A focus to create a diverse, equitable, and inclusive workplace culture Generous Paid Time Off Industry-leading Medical, Dental, Vision, LTD insurances 401(k) Employer Matching Family Building and Parental Benefits Part-time and PRN employees are only eligible to participate in the 401(k) benefit.
Requirements
- High School Diploma/GED required
- Basic office and customer service skills
- Verbal and written communication skills; ability to clearly communicate with others
Nice To Haves
- Previous experience in a similar role preferred
Responsibilities
- Manage front desk operations, including patient check-in/out, collecting payments, and appointment scheduling while delivering exceptional customer service
- Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documents
- Answer phone calls, assist patients, and uphold HIPAA compliance, ensuring a welcoming and professional healthcare experience
Benefits
- Generous Paid Time Off
- Industry-leading Medical, Dental, Vision, LTD insurances
- 401(k) Employer Matching
- Family Building and Parental Benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
