Care Coordinator

St. Luke's Cataract & Laser Institute•The Villages, FL

10d

About The Position

Care Coordinator St. Luke's Cataract & Laser Institute is looking to hire a full-time, Care Coordinator at The Villages location! We believe in building careers, not filling jobs, and want to help you create a future in a role that you can enjoy! About the Job The Care Coordinator is responsible for supporting the relationship between the referring physician and the treating physician. We are looking for individuals who can learn and retain medical knowledge, perform a variety of duties in a professional manner, and provide the consistent, organized work that is needed for outstanding patient care. The right candidate must be able to provide exceptional customer service, have positive and professional verbal and written skills, and work well with co-workers, other staff, and medical staff. If your previous experience doesn’t check all of these boxes, but you love to learn and believe you are fit, we still want to hear from you!

Requirements

Exceptional customer service
Positive and professional verbal and written skills
Work well with co-workers, other staff, and medical staff
Mobility in an office setting; sitting, standing, walking, and ability to exert up to 30 lbs of force

Nice To Haves

Prior medical office experience (preferred but not required)
Prior experience in filing, typing, computer knowledge (preferred but not required)
Previous experience in a customer service role
Prior experience in Oculoplastic (preferred but not required)
Level head, and thrives in a fast-paced environment

Responsibilities

Manage inbound and outbound communication in a pleasant and courteous manner with healthcare providers
Assist referring and co-managed physicians and staff with scheduling needs and communication
Effectively gather and document information to patient records to include electronic records
Ensure confidentiality of all health information as required by HIPAA guidelines ensuring compliance