Care Coordinator

Devereux•Scottsdale, AZ

29d•$20 - $22•Onsite

About The Position

Devereux Arizona’s Residential Treatment Center (RTC) provides intensive, 24-hour support for youth aged 7 to 17, who are experiencing serious emotional, behavioral, and mental health challenges. In a structured, therapeutic environment, we combine clinical expertise with compassionate, trauma-informed care to help youth heal, grow and build a brighter future. The RTC features dormitories, an accredited K-12 school, food services, 24/7 on-site nursing, and specialized therapy and clinical services. Reporting to the Clinical Program Manager, the Care Coordinator works cooperatively with clinical, operations, medical, and administrative staff on the overall coordination of individual care at the RTC. The Care Coordinator participates in family engagement/outreach, admission/intake processes, discharge and treatment planning, and documentation of all care coordination activities accordingly. The position is responsible for keeping the treatment team informed of assigned cases through team meetings, tracking and communicating due dates of reports, and responding to care management inquiries for clinical staff. Other job duties include: responding to requests for visitations/passes, assisting with admissions processes, clinical documentation, and completing required reports for both internal and external purposes.

Requirements

Must be 21 years of age or older
High School Diploma or GED required; Bachelor’s degree in Human Services, Psychology, Social Work or relevant field preferred
Four (4) years related experience in mental health/social services field with high school diploma/GED OR one (1) year of related experience with Bachelor’s degree
Must demonstrate excellent verbal and written communication skills
Ability to handle multiple tasks and meet deadlines with minimum supervision; self-motivated
General knowledge of clinical best practices for working with adolescent populations and their families/resources
General knowledge of mental health, funding and related services within Arizona and other states served.
General knowledge of standard office computer applications.
Ability to attend two (2) weeks of new hire orientation Mon-Fri 8:30am-5pm (paid)
Drug test within 24hrs of offer w/ negative results
Pre-employment Physical and Job Demand Assessment
Valid Arizona Driver's License & pass DMV 36-month history check
Current AZ Fingerprint Clearance Card with no restrictions (or eligibility to obtain with no restrictions). Arizona Revised Statutes Notice (ARS 36-411 Residential care institutions; nursing care institutions; home health agencies; fingerprinting requirements; exemptions; definitions). If a person's employment record contains a six-month or longer time frame during which the person was not employed by any employer, a completed application with a new set of fingerprints shall be submitted to the department of public safety. For more information, visit HERE.

Nice To Haves

Bachelor’s degree in Human Services, Psychology, Social Work or relevant field

Responsibilities

family engagement/outreach
admission/intake processes
discharge and treatment planning
documentation of all care coordination activities
keeping the treatment team informed of assigned cases through team meetings
tracking and communicating due dates of reports
responding to care management inquiries for clinical staff
responding to requests for visitations/passes
assisting with admissions processes
clinical documentation
completing required reports for both internal and external purposes

Benefits

ASCEND – the first career accelerator program exclusively designed to give behavioral healthcare workers – the career guidance, one-on-one coaching, skills and financial assistance you need to reach your full potential. Full-time employees in career-aligned tracks receive 100% of tuition, fees and textbook costs, up to $15,000 for undergraduate classes (annually), and $25,000 for graduate-level classes(annually)
Paid time off (24 days per year, increase with years of service); Sick time (64 hours per year)
Retirement, eM Life for Mental Health and Work/Life Programs, Service Anniversary Awards
Free access to Payactiv, a platform to get a portion of your earned wages between pay periods
Employee Assistance Program and Employee Discounts – Available the first day of employment through Carebridge
Quality Low-Cost Benefits (medical, dental, vision, pet insurance) - 30-day benefit eligibility waiting period for new hires!
http://benefits.devereux.org

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