Care Coordinator
About The Position
Fresh Perspective Home Care is hiring a dependable, organized Care Coordinator to manage scheduling, support caregivers, and ensure uninterrupted care for our clients. This role is ideal for someone with home care or health care experience who thrives in a fast-paced, responsibility-driven environment and enjoys problem solving. Why This Role Matters Care Coordinators are central to our operations. You will be responsible for keeping schedules covered, responding to urgent needs, and supporting both caregivers and clients with professionalism and compassion. We are looking for a strong team player who values collaboration and is excited to contribute to and grow within our positive, supportive work culture. This is a full-time, office based position with a rotating after-hours on-call / weekend runner schedule.
Requirements
- Full-time availability (Monday through Friday) plus rotating weekends / on-call
- Any level of home care, healthcare, or care coordination experience
- Strong organizational and communication skills
- Team player with a commitment to learn and grow
- Emotional maturity and ability to handle pressure
- Reliable, insured vehicle and valid driver's license
- Basic computer skills (experience with Wellsky Personal Care / Clear Care a plus)
- Ability to pass background check per state and company standards
- Ability to safely lift up to 40 pounds
- Valid Michigan driver's license
- Valid car insurance and reliable transportation
- Strong interpersonal, organizational, and communication skills
- GED or high school diploma
- Computer skills including emails and Microsoft Office Suites
Nice To Haves
- Prior home care or health care experience, preferred
- Prior experience with scheduling software such as WellSky/Clear Care, preferred
Responsibilities
- Be a key liaison between clients, caregivers, and leadership
- Schedule and coordinate caregivers to meet daily client needs
- Respond promptly to client and caregiver calls
- Provide caregiver coverage as a backup for open shifts
- Resolve call-offs, open shifts, and urgent coverage needs
- Complete administrative and documentation tasks
- Participate in rotating on-call and weekend runner coverage
- Act calmly and professionally in urgent or emergency situations
Benefits
- 401(k)
- PTO and Paid sick time
- Medical, dental, and vision insurance
- Paid training and tuition reimbursement
- Quarterly bonus opportunities
- Free life insurance
- Short-term disability
- Same-day-pay option
- $19 - $21 per hour based on experience
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
