Care Coordinator

I Am Boundless, Inc.•Delaware, OH

7h•Onsite

About The Position

Primary job responsibilities involve service linkage and care coordination to assist consumers in addressing their behavioral health needs and tracking relevant health outcomes. Case Managers will provide community support, case management and service linkage both within Boundless and with outside providers that identify and address behavioral health needs, developmental issues and barriers to care. The Care Coordinator will work with consumers, parents/guardians, Boundless staff and outside providers that support treatment and contribute meaningfully to whole health outcome of the individual served.

Requirements

Exemplary attendance
Excellent communication skills, both oral and written, demonstrating professionalism with co-workers, parents and consumers
Excellent organizational skills with the ability to stay focused
Ability to prioritize multiple tasks
Ability to follow all company policies and procedures
Demonstrated clinical knowledge related to behavioral health issues and developmental disabilities.
Intermediate computer skills
Professional telephone etiquette
Must be able to show tact and diplomacy when dealing with parents, clients, peers and staff
High School and GED required
Two plus years working in Human Services required

Nice To Haves

Bachelor’s degree in social work, education, psychology, or another related field is preferred
Two plus years of experience providing case management services preferred
Experience working in the behavioral health field preferred.

Responsibilities

Provides case management support to consumers engaged in behavioral health services including community psychiatric support and therapeutic support to promote the coordination and implementation of treatment goals
Serve as a liaison between families and agency to positively promote collaborative processes in the treatment planning for clients by encouraging parent/guardian participation in treatment.
Identify and assess psychosocial and life skills needs through analysis of factors impinging on client success including factors in the home, school and community.
Provide parent/guardian educational workshops on identified issues related to child development, stress reduction, discipline and safety, and teacher/parent/client communication.
Keep caseload spreadsheet (information management) updated regularly.
Manage phone calls from families, guardians, agencies, etc. Set up meetings; obtain information, etc.
Provides case management (coordinate and link all services) for clients and families.
Develop programs to address parent/guardian participation in agency services and client engagement in the treatment process.
Maintain all required clinical records and submits appropriate documents for statistical reports with adherence to program standards.
Locate and mobilize community resources to support the treatment.
Attend meetings and professional development activities as required.
Provide 22 hours of billable service each week.
All other assigned duties.