Care Coordinator - Behavioral Health Hospitals
About The Position
Care Coordinator Opportunity: The Care Coordinator is an integral member of the interdisciplinary treatment team serving youth and adults receiving services within Acute Care Services, including Crisis Stabilization programs and Inpatient Behavioral Health Hospital settings. This position is primarily responsible for psychosocial assessment, safety and crisis planning, care coordination, and comprehensive discharge planning to ensure safe transitions to community-based services and supports. The Care Coordinator collaborates closely with psychiatrists, nursing staff, therapists, AODA providers, families, and community partners to promote patient stability, recovery, and continuity of care.
Requirements
- Bachelor’s degree in Social Work or a closely related field.
- More than 1 year of experience in behavioral health, crisis, discharge planning or social work.
- Any experience working with individuals with mental health or substance use diagnoses.
- Valid Wisconsin driver’s license and use of a personal vehicle.
Nice To Haves
- Social work experience in a crisis or an inpatient setting.
- Certified Social Worker in the state of Wisconsin
- Substance Abuse Counselor or SAC-IT certification
- In evaluating candidates for this position, North Central Health Care may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position.
Responsibilities
- Complete timely psychosocial assessments, safety plans, crisis plans, and discharge summaries.
- Screen for danger to self or others and assess for co-occurring mental health and substance use disorders.
- Develop measurable treatment goals in collaboration with patients and the interdisciplinary team.
- Provide individual, family, and group social counseling services.
- Assist with safety planning and crisis stabilization interventions.
- Monitor patient progress and communicate updates to the interdisciplinary team.
- Participate in daily rounds and interdisciplinary treatment meetings to coordinate care.
- Obtain and integrate collateral information from families, community providers, outpatient teams, and other involved supports.
- Develop and implement individualized discharge plans based on patient needs.
- Make appropriate and timely referrals to community agencies, outpatient providers, and support services.
- Facilitate communication and coordination with families, guardians, and community providers to support continuity of care.
- Provide clinical review and discharge documentation to insurance providers as required.
- Serve as patient advocate to support safe, ethical, and person-centered care decisions.
- Collaborate with psychiatry, nursing, behavioral health professionals, case management, CPS/APS, court liaison, and community agencies.
- Follow mandated reporting requirements.
- Accurately document all assessments, clinical contacts, treatment updates, referrals, discharge planning, and care coordination activities in the electronic medical record.
- Adhere to DHS, Joint Commission, HIPAA, and organizational standards.
- Ensure services are delivered in a respectful manner that upholds patient dignity, rights, and person-centered care principles.
- Support a collaborative, team-based approach to care.
- Perform other related duties as assigned.
Benefits
- PTO
- paid holidays
- health insurance
- dental insurance
- vision insurance
- on-site bistro and cafeteria
- employee assistance program
- newly updated facility
- Wisconsin Retirement System (WRS)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
