Care Coordinator

Avalon Health Care•Salt Lake City, UT

7h•$22 - $26

About The Position

Brighten Life Home Health is looking for a Care Coordinator to join our team for Home Health and Hospice in Salt Lake City. Full Time $22.00 - $26.00 At Brighten Life Home Health we are committed to making life better for the brave men and women who have risked so much to protect our freedom and country. Through our home health services, we strive to make a difference every day for every veteran we serve. Must have Home Health and Hospice Experience The Care Coordinator is responsible for providing office support services, maintaining effective working relations among client care support staff, and ensuring the timely and accurate dissemination of both internal and external client care documents and information. The ideal candidate should have excellent communication skills, be able to prioritize tasks, and handle pressure and delicate situations. Hospice experience is preferred.

Requirements

Must have Home Health and Hospice Experience
Office management experience preferred
Computer skills required
Demonstrates excellence in both written and verbal communication skills
Demonstrates tact and diplomacy in facilitation of relationships with staff and the public
Demonstrates ability to prioritize tasks and handle pressure and delicate situations

Nice To Haves

Hospice experience preferred

Responsibilities

Serve as a liaison to team members regarding client records, tiger connect, and other needs
Retrieves mail and sorts and distributes appropriately
Enters client information into electronic medical record (EMR), verify insurance, scan and attach documents, and prints reports as requested
Oversee distribution of appropriate client/family information/records to home health staff
Tracks orders weekly for compliance and hand delivers when appropriate. Verify orders are being sent to the correct doctor and fax number
Obtain and manage authorization from insurance providers
Assists with billing invoices, errors, and final billing. Verification of visits, assuring accuracy of time and dates. Provide timely communication to the Central Billing to continue collection pursuit on outstanding claims, concerns, or errors needing correction
Provide a positive relationship with the Central Billing Office, Patient/Patient Families and Insurance Providers
Completes scheduling daily M-F and notifies patients, staff, and clinicians as indicated
Prepare new admission paperwork, track paperwork, and assure compliance
Process invoices for AP, assure they are accurate and complete before sending for payment
Duties assigned by Administrator/Clinical Director
Responsible for overseeing all functions of the business office. In conjunction with the Admission Coordinator, maintains proper statistical information indicating the admission(s) and discharge(s) of residents on a daily basis. Receives and files approvals of admission
Performs duties to facilitate and manage personnel records
Answer phone calls, greet visitors and assist them as needed by answering questions or getting them in touch with the person(s) who can
Provide compassionate patient care services
Establish and maintain positive interactions with internal and external customers, including co-workers and direct reports
Reports patient and staff complaints to management
Maintains confidentiality of patient information
Follows and adheres to company’s policies and procedures implementing HIPAA requirements for the privacy and security of protected health information
Uses and/or discloses only minimum amount of Protected Health Information necessary to complete assigned tasks
Participate in-services and quality improvement activities
Attend continuing education programs if applicable
Attend staff meetings as required
Knows and follows all Company policies, regulations and requirements
Follows company dress and hygiene policies
Demonstrates proper use of equipment. Reports equipment needs or repairs
Follows company’s smoking policies
Reports and documents any incidents or accidents of patients, staff or visitors to management
Reports all hazardous conditions/equipment to Supervisor
Follows infection control standards, policies and procedures