Care Coordinator, Youth and Family – Decatur, Illinois

Heritage Behavioral Health Center • Decatur, IL

32d • $23

About The Position

As a Care Coordinator for Youth and Family, you will serve as the primary point of contact for youth enrolled in the Pathways to Success program and their families. Your mission is to ensure that each child receives integrated, person-centered care that addresses behavioral health, physical health, and social determinants of health. You will work collaboratively with families, providers, and community partners to develop and implement individualized care plans that promote stability, recovery, and long-term success.

Requirements

• Knowledge of Care Coordination Principles: Understanding of wraparound planning, family-driven care, and integrated service delivery models.
• Behavioral Health & Child Development: Familiarity with mental health, substance use, and developmental needs of youth and families.
• System Navigation Expertise: Ability to coordinate across healthcare, education, child welfare, and juvenile justice systems.
• Cultural Competence: Sensitivity to diverse backgrounds and ability to incorporate cultural considerations into care planning.
• Communication Skills: Strong verbal and written communication for engaging families, facilitating team meetings, and documenting services.
• Problem-Solving & Critical Thinking: Ability to identify barriers, develop solutions, and adapt plans to meet evolving needs.
• Organizational Skills: Effective time management and prioritization in a fast-paced, multi-system environment.
• Technology Proficiency: Competence in electronic health records (EHR), care coordination platforms, and Microsoft Office Suite.
• Advocacy & Engagement: Skilled in empowering families, promoting voice and choice, and advocating for equitable access to services.
• Crisis Management: Ability to respond calmly and effectively to urgent situations and connect families to appropriate resources.
• Minimum of Bachelor’s degree in social work, counseling, psychology, education, or other human service fields
• Minimum of 21 years of age
• A valid driver’s license, reliable means of transportation, and proof of automobile insurance.

Nice To Haves

• Graduate degree in counseling, clinical psychology, social work, or other human service field preferred

Responsibilities

• Engage youth and families to build trust and ensure active participation in care planning.
• Conduct comprehensive assessments to identify behavioral health needs, physical health concerns, and social service requirements.
• Develop and maintain individualized care plans that reflect family voice and choice, cultural considerations, and strengths-based approaches.
• Coordinate services across multiple systems, including mental health, primary care, education, child welfare, and juvenile justice.
• Facilitate Child and Family Team (CFT) meetings to ensure collaborative decision-making and progress monitoring.
• Monitor service delivery and outcomes, adjusting care plans as needed to meet evolving needs.
• Provide crisis support and linkage to appropriate resources when urgent needs arise.
• Document all activities in compliance with HFS and CCSO standards, ensuring timely and accurate reporting.
• Advocate for youth and families to remove barriers to care and promote equitable access to services.

Benefits

• Generous Time Off: Vacation, sick, personal, and holiday leave
• Wellness Benefits: Every other Friday off paid, Employee Assistance Program (EAP), and fitness reimbursement
• Insurance: Health, dental, vision, flex spending accounts (healthcare, dependent care), and additional life insurance. Health insurance includes substantial agency contributions toward the cost.
• Retirement: 401k and Roth
• Professional Growth: Tuition assistance and continuing education opportunities
• Loan Forgiveness: Eligible through the National Health Service Corp

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 101-250 employees