Care Coordinator -Mobile Crisis Team, Craighead County

Arisa Health • Jonesboro, AR

5d

About The Position

Arisa Health in (location) is seeking dynamic candidates to work on our Mobile
Crisis Team in Craighead, Greene, and Poinsett County serving individuals of all
ages. Candidates will serve as Mobile Crisis Team Care Coordinators and must be
skilled in assisting clients during a behavioral health crisis in a community
setting. Candidates will respond to crisis events with triage, assessment, and
de-escalation in the community setting as well as complete follow-up
coordination of care needs. Candidates will receive all appropriate training and
support ongoing through Arisa Health.

Arisa Health is Arkansas' largest and most comprehensive nonprofit behavioral
health provider. Formed by the affiliation of 4 long-standing Arkansas community
mental health centers, Arisa Health leads with exceptional care that nurtures
health and well-being for all. Arisa provides outpatient services, Crisis
services and emergency screening, substance abuse counseling, intensive children
services, intensive adult services, medical services, and residential services
in 41 Arkansas counties.

This position is classified as full-time, non-exempt (hourly).

Work Hours: This position has a varied schedule

Requirements

• Bachelor’s degree in Human Services, Behavioral Services, or related field is required.
• Valid Driver's License and safe driving record required.
• Experience in direct client behavioral health.
• Candidates must be proficient with computers including the ability to type, and familiarity with word processing and e-mail programs.
• Good phone etiquette required.
• Excellent written and verbal communication skills.
• Ability to handle multiple tasks.
• Excellent problem solving skills
• Ability to adapt easily to change
• Strong team-building skills with the ability to establish and maintain effective working relationships with others.
• Proven ability to work independently with minimum supervision.
• Familiarity with the behavioral and primary health care system(s).
• Knowledge of or the ability to learn local community resources.

Responsibilities

• Provide individual client/family education and self-management support that is appropriate based on language, cognitive abilities, literacy level, learning style, cultural norms, patient preference, readiness for change and resources available.
• Assist in facilitating transition and provide care coordination for those being discharged from inpatient settings such as hospitals and rehabilitation facilities, as well as those seen in emergency departments and urgent care facilities. Will follow up with clients within 1 day of discharge from facility.
• Address medication and treatment adherence.
• Participate in multidisciplinary staffing(s), team meetings, staff meetings and quality improvement projects to improve client care.
• Communicate changes in client’s status and document all communication with and/or on behalf of client in electronic medical record.
• Identify clients who are overdue for visits, labs, and referrals, contact clients and arrange for follow-up services, and follow-up with clients to ensure services are received. May include arranging transportation or transporting client to and from appointments.
• Consult with behavioral health and primary care providers including medical staff, nursing staff and ancillary department staff to eliminate barriers to the efficient delivery and access to care.
• Serve as clinical resource and community referral resource and assist clients with identifying and accessing community resources.

Benefits

• A company dedicated to transforming communities one life at a time.
• A great benefits package that includes (but is not limited to) Medical/Dental/Vision, 401(k)/Roth plan with matching, and Healthcare Savings Accounts.
• Ongoing training throughout your employment
• Paid Time Off and Holidays throughout the year to recharge.
• Company sponsored Whole Health programs designed to recharge our teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 101-250 employees