Care Coordinator II

Ascension Recovery Services•Morgantown, WV

3d•Onsite

About The Position

Care Coordinator II – Substance Use Disorder Treatment Morgnantown, WV (Westover) | Full-Time Reports To: Clinical Director Join a Team That’s Changing Lives At Wise Path Recovery Centers- Morgantown (Westover), in partnership with Ascension Recovery Services, we are committed to delivering high-quality, evidence-based care for individuals navigating substance use and mental health challenges. Our teams create structured, recovery-focused environments where patients are supported with dignity, accountability, and clinical excellence. We are seeking a Care Coordinator II to play a critical role in ensuring seamless, compliant, and patient-centered care from admission through discharge. Position Summary The Care Coordinator II serves as the central hub of communication and coordination for each client’s treatment journey—from intake through discharge planning. This role ensures continuity of care, accurate documentation, and alignment with individualized treatment goals while collaborating across clinical, medical, and operational teams. This position is essential to maintaining compliance, supporting patient engagement, and driving strong clinical and operational outcomes.

Requirements

Bachelor’s degree in Social Work, Psychology, Human Services, or related field
OR minimum of two (2) years of experience in SUD/behavioral health in lieu of degree
Minimum of two (2) years of experience in a behavioral health or substance use treatment setting
Strong understanding of care coordination, documentation, and interdisciplinary collaboration
Ability to manage multiple priorities in a fast-paced environment

Nice To Haves

Experience with intake, discharge planning, or utilization review
Familiarity with ASAM criteria and stages of change
Experience with EHR systems (e.g., Lightning Step)

Responsibilities

Serve as the primary liaison between clients, interdisciplinary team members, referral sources, and community providers
Maintain timely, accurate documentation of care coordination activities, treatment plan updates, and payer requirements
Support development of individualized treatment goals and connection to internal and external recovery resources
Track payer authorizations, continued stay criteria, and utilization review requirements
Proactively communicate client needs, risks, and updates to clinical, medical, and leadership teams
Participate in clinical on-call rotation
Conduct screenings and support biopsychosocial assessments within scope
Facilitate new client orientation, including program expectations, schedules, and patient rights
Ensure completion of all intake documentation, consents, and EMR requirements
Coordinate with medical team for physician orders, labs, and initial evaluations
Support a trauma-informed, structured admission experience
Initiate discharge planning at admission and integrate into the treatment plan
Coordinate aftercare referrals (IOP, MAT providers, sober living, housing, peer supports)
Review discharge instructions, medications, and follow-up appointments with clients
Complete discharge documentation in compliance with regulatory timelines
Facilitate warm handoffs to community providers
Recognize and respond to crisis situations using de-escalation and safety protocols
Support development of individualized behavior plans when needed
Document all crisis interventions and coordination efforts
Ensure all processes align with Joint Commission, state licensure, Medicaid, and 42 CFR Part 2 standards
Maintain strict confidentiality and professional boundaries
Participate in audits, quality improvement initiatives, and corrective actions
All of duties as assigned.