Care Coordinator II

Ascension Recovery Services • Morgantown, WV

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About The Position

Care Coordinator II – Substance Use Disorder Treatment Morgnantown, WV (Westover) | Full-Time Reports To: Clinical Director Join a Team That’s Changing Lives At Wise Path Recovery Centers- Morgantown (Westover) , in partnership with Ascension Recovery Services, we are committed to delivering high-quality, evidence-based care for individuals navigating substance use and mental health challenges. Our teams create structured, recovery-focused environments where patients are supported with dignity, accountability, and clinical excellence. We are seeking a Care Coordinator II to play a critical role in ensuring seamless, compliant, and patient-centered care from admission through discharge. Position Summary The Care Coordinator II serves as the central hub of communication and coordination for each client’s treatment journey—from intake through discharge planning. This role ensures continuity of care, accurate documentation, and alignment with individualized treatment goals while collaborating across clinical, medical, and operational teams. This position is essential to maintaining compliance, supporting patient engagement, and driving strong clinical and operational outcomes.

Requirements

• Bachelor’s degree in Social Work, Psychology, Human Services, or related field OR minimum of two (2) years of experience in SUD/behavioral health in lieu of degree
• Minimum of two (2) years of experience in a behavioral health or substance use treatment setting
• Strong understanding of care coordination, documentation, and interdisciplinary collaboration
• Ability to manage multiple priorities in a fast-paced environment

Nice To Haves

• Experience with intake, discharge planning, or utilization review
• Familiarity with ASAM criteria and stages of change
• Experience with EHR systems (e.g., Lightning Step)

Responsibilities

• Serve as the primary liaison between clients, interdisciplinary team members, referral sources, and community providers
• Maintain timely, accurate documentation of care coordination activities, treatment plan updates, and payer requirements
• Support development of individualized treatment goals and connection to internal and external recovery resources
• Track payer authorizations, continued stay criteria, and utilization review requirements
• Proactively communicate client needs, risks, and updates to clinical, medical, and leadership teams
• Participate in clinical on-call rotation
• Conduct screenings and support biopsychosocial assessments within scope
• Facilitate new client orientation, including program expectations, schedules, and patient rights
• Ensure completion of all intake documentation, consents, and EMR requirements
• Coordinate with medical team for physician orders, labs, and initial evaluations
• Support a trauma-informed, structured admission experience
• Initiate discharge planning at admission and integrate into the treatment plan
• Coordinate aftercare referrals (IOP, MAT providers, sober living, housing, peer supports)
• Review discharge instructions, medications, and follow-up appointments with clients
• Complete discharge documentation in compliance with regulatory timelines
• Facilitate warm handoffs to community providers
• Recognize and respond to crisis situations using de-escalation and safety protocols
• Support development of individualized behavior plans when needed
• Document all crisis interventions and coordination efforts
• Ensure all processes align with Joint Commission, state licensure, Medicaid, and 42 CFR Part 2 standards
• Maintain strict confidentiality and professional boundaries
• Participate in audits, quality improvement initiatives, and corrective actions
• All of duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees