Care Coordination Team Lead

FAMILY RESOURCE CENTER OF NORTHWEST OHIO INC•Lima, OH

About The Position

You are a caring and dedicated professional who has a passion for the onboarding and training of both new and existing employees within care coordination. You thrive working in a team-based environment, where you are able to work collaboratively to plan, implement and/or improve internal training programs to continually develop the care coordination staff. Under the guidance of the program director and Care Coordination Supervisor, you will provide field training and support for onboarding of care coordinators, including both new hires and current existing staff. This includes time management, productivity, development of appropriate treatment plans, appropriate documentation, best practices for individual and group services, etc. You will provide training for the DLA-20 and (CPI) Crisis Prevention Intervention as needed. Assist with administrative tasks and conducting clinical team meetings and case consultations, as well as assign and monitor staff case lists. Continual growth and learning opportunities is important to you to enhance your professional and job-related skills - you will actively engage in leadership developmental opportunities provided by FRC to enhance clinical and administrative supervision skills on an ongoing basis Maintaining your own case load will still be essential for you to continually make a difference in your local community. Continue to provide direct service in this role by maintaining an adjusted direct service caseload as assigned by your supervisor. You will represent FRC within the community, identify/communicate gaps of service, and assist in development of services as needed.

Requirements

HSD/GED
Previous relevant and qualified experience of 2+ years working with individuals that have a primary mental health diagnosis and/or co-occurring disorders.
A valid driver's license and ability to maintain auto insurance, as the position requires the ability to transport clients in your own personal vehicle within the community
CPR/First Aid Certification or willingness to obtain one
The ability to regularly various computer apps including Microsoft Office, our HRIS, EHR and other online systems, with multiple logins often simultaneously.
Willingness to submit background check, drug screen and fingerprinting
Ability to travel between the counties we service including: Allen, Auglaize, Hardin, and Hancock

Nice To Haves

Associate's degree or higher in social service-related field
Working knowledge of community resources

Responsibilities

Provide field training and support for onboarding of care coordinators, including both new hires and current existing staff.
Provide training for the DLA-20 and (CPI) Crisis Prevention Intervention as needed.
Assist with administrative tasks and conducting clinical team meetings and case consultations, as well as assign and monitor staff case lists.
Maintain an adjusted direct service caseload as assigned by your supervisor.
Represent FRC within the community, identify/communicate gaps of service, and assist in development of services as needed.