Care Coordination Specialist

SSM Health • Lykens Township, PA

1d • Hybrid

About The Position

Responsible for detailed preview of charts for high complexity patients and patients in the population health programs within the virtual care center. Works with providers across the organization to ensure accurate coding for diagnosis. Assists in providing cost-effective healthcare services through telephonic outreach. Serves as a liaison between patients, physicians and all other members of the interdisciplinary health care team.

Requirements

• Bachelor’s degree in a healthcare related field or equivalent combination of education and experience is required
• New hires are required to be in the office 5 days a week, until they complete training and are meeting productivity requirements.
• After meeting these requirements schedule will be 2 days in the office 3 days at home remotely.
• Days in office can be negotiated, however, most likely will include a Thursday or Friday.
• Constant standing and walking.
• Frequent use of hearing and speech to share information through oral communication.
• Frequent use of hearing to distinguish body sounds and/or hear alarms, malfunctioning machinery, etc.
• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent reaching, gripping, and keyboard use/data entry.
• Frequent use of vision for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Occasional bending, stooping, crawling, kneeling, sitting, squatting and repetitive foot/leg and hand/arm movements.
• Occasional use of vision to judge distances and spatial relationships.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Occasional lifting/moving patients.
• Occasional use of smell to detect/recognize odors.
• Occasional driving.

Nice To Haves

• Prior experience in healthcare is preferred but if you are excited about a new opportunity to learn and grow- we'd love to have you.

Responsibilities

• Reviews charts to identify ongoing health maintenance needs and facilitates next steps to assist patients in meeting those needs.
• Obtains outside medical records and assists with uploading into the electronic medical record.
• Schedules patient appointments and assists licensed personnel to enhance comprehensive patient care and reduce gaps in care.
• Works in constant state of alertness and safe manner.
• Performs other duties as assigned.

Benefits

• Competitive pay and benefits package.
• Opportunities for career growth and advancement.
• A positive, team-oriented work environment.
• SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.
• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level