Care Coordination Specialist

Ohio s Hospice Inc•Dayton, OH

3d•Onsite

About The Position

Utilizing exceptional customer service skills, coordinates clinical schedules according to patient’s plan of care. We provide superior care and superior services to patients at their end of life journey. Only those who have a heart for hospice will succeed

Requirements

High School Diploma or GED
Two or more years' experience with scheduling/dispatching preferred
Computer skills sufficient to properly schedule and communicate effectively.
Ability to drive during daytime, nighttime or inclement weather
Valid Driver's License with Safe Driving Record
State Minimum Automobile Insurance Coverage
Must be able to pass a criminal background check
Must be able to pass a 10 panel drug screen

Responsibilities

Uses appropriate customer service skills to ensure effective communication
Participate in meeting patient physical emotional, spiritual, bereavement, and other needs, and evaluates response to care provided to ensure best outcomes for patient/family.
Schedules and coordinates patient and staff visits in a timely manner
Participates in Continuous Quality Improvements activities to support the quality of Ohio’s Hospice services
Precepts new staff to support professional relationships with newly hired team members as required

Benefits

Competitive pay
Competitive Health, Dental, and Vision Insurance
Short- & Long-Term Disability
Life Insurance
Paid Time Off
401k with 5% employer match
Tuition Reimbursement
Preparation for certification and pay incentive on Hospice certification achievement
Scrubs provided at initial onboarding
Mileage reimbursement
Organizational preceptor to assist with orientation and ongoing education
Educational programs geared toward career advancement
Career growth