CARDIAC PATIENT NAVIGATOR

Appalachian Regional Healthcare, Inc. • Hazard, KY

6h • Onsite

About The Position

To guide the patient with cardiovascular disease through provided and referred services.

Requirements

• Ability to disseminate information
• Ability to follow through and carry out plans of action
• Good verbal skills
• Outstanding Customer Service to patients, families, community, and physicians
• Knowledge of hospital/clinic/imaging procedures
• Trained to provide individualized assistance to cardiovascular patients
• Documentation of a requisite knowledge and skill from previous education and experience to provide patient navigation
• At least 3 years in Healthcare field
• RN Required

Nice To Haves

• Basic computer knowledge and/or experience such as email, entering information into a data base

Responsibilities

• Disseminate information
• Follow through and carry out plans of action
• Provide outstanding Customer Service to patients, families, community, and physicians
• Provide education, support, and coordination to assist patients in securing appointments
• Provide educational resources on cardiovascular health
• Connect patients and families to resources and support services
• Promote communication between the patient and health care providers
• Coordinate services throughout the continuum of cardiac care
• Enhance the patient’s quality of life, sense of autonomy, and self-determination for managing his/her own health
• Reinforce physician-patient relationship
• Maintain records for reporting purposes in accordance with the ARH Quality policy and procedure guides
• Work with multi-disciplinary teams to establish action plans for patients; assure action plans are carried out
• Perform any other duties as assigned in regards to patients in the cardiovascular and thoracic service line

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees