Card Operations Support Specialist

Blend360•New York, NY

1d•Remote

About The Position

Our client, a global leader in financial services and commercial card solutions, is seeking a Card Operations Specialist to provide hands-on operational support to a commercial card implementation team. This role is focused on non–customer-facing execution work, including data updates, transaction checks, reporting support, and manual processing tasks. The ideal candidate is a detail-oriented operations professional who is comfortable following documented procedures, working independently in Excel and internal systems, and supporting high-volume, process-driven workstreams. The Details: Location: Remote within the U.S. Duration: Approximately a 3-month consulting role with the likelihood of extension or conversion to hire (must be able to work on Blend’s W2 without sponsorship) Benefits: We do offer benefits to our full-time consultants, including Health, Vision, Dental, 401K plan, Life Insurance, Pretax Commuter Benefits, and an incredibly supportive team cheering you on!

Requirements

Bachelor’s degree required.
3–6 years of operations, card operations, payments operations, or financial services support experience.
Experience working in process-driven, high-volume environments.
Strong Excel skills (data review, manipulation, and validation).
Comfortable learning and navigating multiple internal systems.
High accuracy in data entry and manual processing tasks.
Strong attention to detail and quality control mindset.
Ability to follow step-by-step procedures with minimal supervision.
Reliable, detail-oriented, and highly organized.
Comfortable performing repetitive, process-driven work.
Self-starter who can work independently after training.
Flexible and responsive in a fast-moving operational environment.
Team player with a strong support mindset.
Able to prioritize and manage fluctuating workload volumes.

Nice To Haves

Commercial card, virtual card, or payment processing experience strongly preferred.
Experience supporting implementation or card issuance teams is a plus.
Experience with commercial card platforms (e.g., TSYS/TS1 or similar) preferred but not required.

Responsibilities

Perform virtual card reporting and basic transaction investigations to confirm successful processing.
Execute manual updates to account records (e.g., expiration date maintenance) on a recurring basis.
Process and track payment requests and operational tickets.
Upload and validate customer data from spreadsheets into internal card processing systems.
Support customer onboarding workflows for virtual card, standalone card, and small business portfolios.
Provide general operational support to the implementation team, helping resolve day-to-day processing needs.
Follow documented procedures and job aids to complete assigned tasks accurately and efficiently.
Perform high-volume data entry and quality checks in legacy systems.
Assist with ad hoc operational requests and “fire drill” support as needed.
Maintain strong data accuracy and documentation discipline across all activities.