Captive Manager, Self Funded Center of Excellence - Remote

OneDigital

17d•$140,000 - $170,000•Remote

About The Position

Employee Benefits is the core of our business and at our heart we are a people-focused organization. Every day, we help over 100,000 employers give their employees peace of mind by providing health, pharmacy, long and short-term disability, vision, dental and other insurance solutions. What makes us unique is that we can surround our clients with more services and more technology-based tools and a team of advisors that simply cares more than anyone else. If you want a career giving people the reassurance that they can have access to the health care they need for themselves and their loved ones, join OneDigital. Our Newest Opportunity: The Captive Manager will oversee the ongoing development and execution of OneDigital’s national captive strategy and program growth. This includes but is not limited to collaborating with OneDigital stakeholders and local teams, captive clients, key carrier and vendor partners, and in-house and external analytics platforms. This role blends sales and marketing, client education, carrier and vendor partner support, and operational expertise; serving as an advisor and primary point of contact for local teams and captive clients while ensuring performance excellence. The Captive Manager coordinates all aspects of captive meetings, risk management and other solutions, the sales process, operations and workflows, regulatory compliance, The ideal candidate will serve as the visible, trusted face for OneDigital’s internal captive programs and as the key liaison with external and third-party captive programs. This leader is a driver of sales and marketing growth, process and program excellence; helping design, implement, and refine operational workflows and best practices that support scalable, compliant, and highly effective captive solutions

Requirements

Acts as the visible, trusted face of both OneDigital’s internal captive program and third-party captive programs.
Exceptional presentation, communication, and negotiation skills—including experience presenting to executive audiences.
Demonstrates strong relationship-building and communication skills, adept at influencing and engaging diverse stakeholders effectively.
Possesses extensive expertise and deep industry knowledge of captive insurance structures, regulations, and risk management strategies
Be proactive, self-motivated, and goal-oriented, with a collaborative spirit and a commitment to delivering exceptional service.
Adapt quickly to change, thrive in a fast-paced environment, and maintain a customer-centric mindset at all times.
Willingness to travel as needed to support field offices and critical client engagements.

Responsibilities

Relationship Management Serve as the liaison and trusted advisor to field teams, as well as current and prospective Captive clients
Build trust and credibility by offering proactive support, guidance, and training needs to Captive clients
Lead relationship building by fostering trust and collaboration with carriers and external vendor partners
Analytics, Benchmarking, and Portfolio Management Plan, coordinate and lead recurring captive member meetings throughout the year.
Develop and maintain benchmarks and key performance indicators (KPIs) to evaluate captive performance.
Leverage data analytics dashboards to track growth, revenue, loss ratios, and reserve adequacy against industry benchmarks.
Monitor portfolio performance to ensure alignment with client and business objectives.
Translate complex analytics into actionable recommendations, enabling executive decision-making and operational optimization.
Develop, implement, and refine captive management processes to promote operational efficiency and scalability.
Revenue and Policy Management Monitor and track premium revenues, loss ratios, and overall captive financial performance.
Oversee the full lifecycle of captive insurance policies, including implementation, claims processing and renewals
Market Intelligence & Compliance Monitor industry trends, competitor offerings, and regulatory developments relevant to Captives and Stop Loss.
Ensure all sales activities and communications comply with company policies and industry regulations.
Stay deeply informed of industry trends, competitor solutions, and emerging clients need to shape sales strategy.

Benefits

We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs.
You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.

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