Account Manager (Self-Funded)

CVS Health

18d

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Account Manager (Self-Funded) will partner with either an account director or account executive, servicing key/select clients and developing strong external and internal relationships to achieve customer satisfaction, membership, and revenue for existing customers. Responsibilities include: - Develops working relationship with client contacts to ensure renewal of case and retention. - Executes tactical components of account team's business plan for customer. - Collaborates with account team members and functional support areas on services or complex product issues. - Collaborates with team members on client installation.

Requirements

• 2-5 years of health insurance industry and account management experience.
• Self-funded insurance experience.
• Stop-loss knowledge.
• Proficiency with desktop software applications such as Outlook, Word, PowerPoint, Teams, and Salesforce.
• Must reside in Eastern Time (ET).
• Travel required 10-25%.

Nice To Haves

• Strong critical thinking, time management, and organizational skills.
• Resides in southeastern United States.
• Active Life and Health License in state of residence.

Responsibilities

• Develops working relationship with client contacts to ensure renewal of case and retention.
• Executes tactical components of account team's business plan for customer.
• Collaborates with account team members and functional support areas on services or complex product issues.
• Collaborates with team members on client installation.

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level