Capital Markets Digital Product Senior Manager

Huntington National Bank•Columbus, OH

10d•Onsite

About The Position

The Capital Markets Digital Product Senior Manager is responsible for the overall digital strategy and delivery of the technical roadmap. The Capital Markets business strategy beccomes a set of multiple strategic initiatives. Initiatives are broken down to defined EPICs and features and may manage a team of Digital Product Owners. This position collaborates with Capital Market business segment leaders and stakeholders accross the organizaton, including technology, operations and Legal, Risk and Compliance, to obtain approval on all features and participates in architecture reviews to ensure features are properly defined and approved for execution.

Requirements

Bachelor's Degree
7+ years of Digital Experience or Digital project delivery experience.
Experience leading Agile Delivery teams.
Experience with Financial Services, Banking, Products, etc.
3+ years of Capital Markets experience

Nice To Haves

Experience in leading teams of product user testing and data analysis to improve customer experiences
Digital product management or delivery experience in Capital Markets
Strong analytical skills and familiarity with the Software Delivery Lifecycle
Experience with vendor management
User-centered design and usability expertise
Self-starter who develops plans and is committed to hitting delivery dates
Strong analytical skills and familiarity with the Software Delivery Lifecycle
Must have excellent written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor
Ability to develop working relationships with individuals at all levels of an organization
Strong organizational skills and attention to detail

Responsibilities

Identify Capital Markets business challenges and opportunities for improvement using data analytics, as well as customer/colleague feedback and pain points.
Understand Capital Markets complex processes and systems in-depth for those transactions/experiences for which you are responsible.
Conduct Capital Markets industry benchmarking and experience comparison with other banks and fintech capabilities.
Define Capital Markets Objectives and Key Results (OKR’s) for a given initiative.
Build a Capital Markets roadmap for the initiative to deliver on business outcomes.
Define EPICs, features, and MVPs to deliver on defined OKR’s
Have an end to end understanding of the initiative and how it fits into the Capital Markets business model.
Lead in feature definition and acceptance criteria.
Partner with colleagues across Huntington to develop a hypothesis about the root cause and collaborate on the enhancement roadmap.
Lead discussions in partnership with Solution Architects to understand trade-off’s and how they impact customer experience.
Work with Legal, Risk and Compliance for approval on feature.
Drive cross functional teams, across business, design, technology towards a common goal.
Work with agile teams to iterate and build; focus on prioritizing the business value from different pieces of the work.
Improve speed to market for those features that will drive the most value to the company.
Work with external vendors when appropriate.
Partner with implementation teams to roll out initiatives flawlessly for customers and colleagues.
Measure performance against expectations; revisit analysis and strategy to modify approach when a variance is recognized.
Perform other duties as assigned.