Capital Markets Closing Manager

Anchor LoansThousand Oaks, CA
$110,000 - $125,000Hybrid

About The Position

The Capital Markets Closing Manager is responsible for managing a team of Transaction Management Specialists. This person will ensure all collateral and closing documents are complete, accurate, and compliant with company standards and investor requirements. This role serves as the senior escalation point for exceptions, manages team performance across team members, and collaborates with internal and external stakeholders to maintain operational excellence and SLA adherence.

Requirements

  • Bachelor’s Degree preferred; equivalent work experience considered.
  • 7+ years mortgage industry experience preferred (including 5+ managing people)
  • Strong background in post-closing operations and investor requirements.
  • Advanced organizational and time management skills.
  • Excellent written and verbal communication skills.
  • Proactive problem-solving and critical thinking
  • Strong attention to detail and commitment to accuracy

Nice To Haves

  • Ability to build and improve processes by leveraging technology
  • Finance or Business degree preferred
  • Experience in Capital Markets or Secondary marketing preferred

Responsibilities

  • Manage a team of Transaction Management Specialists to ensure all collateral and closing documents are complete, accurate, and compliant with company standards and investor requirements.
  • Oversee timely receipt, review, and processing of collateral documentation, including complex exceptions, final audits, and boarding readiness; provide guidance and corrective direction as needed.
  • Supervise imaging, shipping, and investor delivery processes, including final review and sign-off on Assignments/Allonges, to ensure quality, compliance, and delivery timelines are met.
  • Serve as escalation point for collateral, custodian, title, and trailing document exceptions; investigate high-priority issues, execute remediation plans, and communicate risks or delays to management and Capital Markets.
  • Monitor exception trends, SLAs, and vendor performance; manage escalated vendor relationships, conduct compliance reviews, and drive continuous process Improvements while developing and coaching team members.
  • Lead performance management processes for the Capital Markets function, including establishing KPIs, monitoring individual and team performance, and partnering with leadership to drive accountability and continuous improvement.
  • Own and maintain Capital Markets policies and procedures, ensuring alignment with regulatory requirements and internal standards, and proactively updating documentation to reflect evolving business practices and risk controls.
  • Use Technology to drive process improvement across the post-closing function

Benefits

  • Comprehensive health insurance options including Medical, Dental, Vision, Basic Life/AD&D insurance
  • Generous sick leave & vacation benefits for rest, relaxation, and personal pursuits
  • Highly competitive performance bonus
  • 401(k) retirement program with employer match
  • Tuition reimbursement toward professional development
  • Workplace Celebrations, Team Building, Charity Drives, and Food Truck luncheons
  • Onsite gym (Thousand Oaks only)
  • 12 Paid Holidays
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