Capital Markets Client Service Associate (Second Shift) (Hybrid)

Broadridge • New York, NY

64d • $25 - $30 • Hybrid

About The Position

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

Requirements

• High school diploma or equivalent required; some college coursework preferred.
• At least one year of experience in financial services, legal, printing, or a similar customer service environment.
• Excellent written and verbal communication skills, with a demonstrated ability to build strong relationships with high-profile clients.
• Exceptional organizational, multitasking, and time management abilities in a deadline-driven setting.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); experience with document formatting is a plus.
• Flexibility to work evenings, weekends, and extra hours as transaction volume or client needs require.
• Ability to follow detailed instructions and established procedures.
• Ability to work under supervision and as part of a team.

Nice To Haves

• Familiarity with SEC filing processes (EDGAR, S-1, S-3, DEF 14A, etc.) valued.

Responsibilities

• Serve as a primary point of contact for investment bankers, legal counsel, corporate issuers, and other capital markets clients, under the supervision of senior staff.
• Assist with and enter client requests for document composition, proofreading, editing, and production of SEC filings (including prospectuses, proxy statements, and other financial disclosures) according to established procedures.
• Support senior team members in liaising with internal teams (typesetting, print production, digital services) to ensure accuracy and delivery of projects on time in a rapidly changing environment.
• Follow established guidelines to advise clients on disclosure requirements and optimal document formats to meet regulatory standards.
• Maintain a high level of client service by responding to routine inquiries and escalating complex issues to supervisors.
• Monitor assigned project timelines, communicate status updates to team leads, and escalate challenges to supervisors as needed.
• Perform quality checks on documents to ensure compliance with regulatory and internal standards, under supervision.
• Work flexible hours, including after-hours and weekends, as scheduled by management to support critical transaction deadlines.

Benefits

• Please visit www.broadridgebenefits.com for information on our comprehensive benefit offerings for this role.
• All Colorado employees receive paid sick leave in compliance with the Colorado Healthy Families and Workplaces Act and other legally required benefits, as applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees