About The Position

Maintain technology equipment providing both hardware and software technical assistance as needed

Requirements

  • High School diploma or GED
  • A + Certification or current OS MCP or willingness to acquire within two (2) years of hiring
  • Knowledge of installation, troubleshooting and repair of computer hardware including but not limited to computers, printers, A/V, cameras, scanners, copiers.
  • Effective interpersonal, organizational, communication skills (written and verbal) train campus staff and supervise Interns.
  • Excellent software and hardware troubleshooting skills.
  • Ability to maintain records; follows written and oral instructions.
  • Experience working with computer systems using current operating systems, productivity software such as Office suite, anti-virus, imaging software, Inventory Management etc.
  • Setting up and maintaining computers on a wired and wireless network.
  • Experience in configuration, troubleshooting and repair of computers and other technology equipment.

Responsibilities

  • Set up and maintain the operations of all computer systems and other campus technologies as determined by Technical Services Department.
  • Coordinate repairs on all technology related equipment on district campuses.
  • Work with Technical Services, Instructional Technology and Infrastructure departments as needed to assist in major technology installations in the district.
  • Troubleshoot and help support campus wireless and wired networks.
  • Installation of licensed software for all departments as required by Technical Services.
  • Maintain district electronic inventory database and work order system (TMS) of computers and auxiliary equipment.
  • Keep current with technology advancements and maintain district required certifications
  • Demonstrate positive customer service relations.
  • Communicate regularly with supervisor about ongoing projects.
  • Collaborate with others in a team environment.
  • Keep informed of and comply with state and district policies and regulations, as well as campus procedures, concerning technology and its use.
  • Any other duties as directed by Technical Services Department.
  • Contribute to the prevention of accidents and injuries by observing safety rules and District policy, practicing the principles and skills taught in safety training, wearing personal protective equipment as required, reporting injuries and incidents immediately to supervisor, and being proactive in the ongoing efforts to improve and maintain workplace safety.

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What This Job Offers

Job Type

Full-time

Education Level

High school or GED

Number of Employees

1,001-5,000 employees

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