Campus Support Manager

KIPP DC • Washington, DC

13d • $78,436 - $85,256 • Onsite

About The Position

The Campus Support Manager plays a key role in ensuring the effective operation of campus functions by providing comprehensive administrative and logistical support across various areas, including facilities management, finance, safety, meal programs, and non-instructional needs. This position is responsible for coordinating third-party vendors, overseeing procurement and financial processes, managing student health and safety, and supporting extracurricular activities, community engagement, and special projects, all while working as part of a broader campus operations team led by the Campus Director of Operations.

Requirements

• Bachelor’s degree or at least 3 years of relevant finance and operations experience
• Minimum 3 years of relevant experience in a school operations setting
• Experience working with Google Suite (Google Docs, Google Sheets, Google Slide, and Google Forms)
• Excellent written and operational skills
• Comfort with working in a fast-paced environment
• Ability to multitask
• At least 1 year of people management experience
• Ability to work on select nights and weekends

Nice To Haves

• Proficient in Google Work Space (Google Docs, Google Sheets, Google Slides, and Gmail)
• Proficient in Microsoft Office (Microsoft Word, Excel, PowerPoint, and Outlook
• Excellent written and verbal communication skills
• PMP certification
• Strong leadership and interpersonal skills and an ability to take initiative, receive feedback, and seek out creative ideas
• Commitment to Students and Schools: Demonstrates commitment to education reform, believing in every child's potential for success and prioritizing students, schools, and the essential role of families.
• Strategic Thinking and Problem Solving: Finds creative solutions to challenges that achieve broader goals of team and organization.
• Project Management: Sets a high bar for own work and supports others to achieve desired team outcomes.
• Communications and Influence: Demonstrates adept communication skills and influence to advance work by adjusting content and style.
• Teamwork: Contributes to a supportive team culture, fostering diverse work styles and maintaining a high performance standard.
• Trust and Collaboration: Establishes and nurtures effective relationships with a diverse set of stakeholders to support the best outcomes for our work.
• Cultural Humility: Advances KIPP DC’s commitment to anti-racism by creating a diverse, equitable, and inclusive environment for all stakeholders.
• Continuous Learning: Commits to continuous learning through feedback, self reflection, humility, and action.

Responsibilities

• Ensure the school building is consistently clean, well-maintained, and in good condition.
• Address cleaning and facility-related concerns promptly, escalating issues as needed.
• Conduct daily walkthroughs to identify and address repair or replacement needs for building equipment and structures.
• Interface with the regional facilities team to manage and oversee the initiation and completion of extended facilities projects.
• Ensure compliance with the meal program, as well as the timeliness and accuracy of meal delivery.
• Collaborate with the regional meal program team to address concerns related to lunch administration, vendor staff, and the meal program, escalating issues as needed.
• Collaborate with the school team to ensure timely receipt submission and adherence to deadlines.
• Organize and upload electronic and physical receipts to budget management platforms.
• Support the processing of outgoing payments to field trip vendors, event spaces, and service providers.
• Accurately code purchases made by the campus’ instructional and operations teams.
• Track and maintain the procurement process using spreadsheets and other management systems, and provide support for cash deposits, escalating any issues to the Finance team.
• Directly manage the Campus Support Associate (CSA), Office Manager (OM), and/or Lunch Administrator (LA), based on campus needs.
• Provide indirect management for cleaning, facilities, and/or meal program vendor staff, as required by campus needs.
• Oversee and provide logistical support for evening and weekend events held on campus.
• Present operational initiatives to school staff and lead related training sessions.
• Ensure effective coordination and communication between team members to support campus operations.
• Assist the Campus Director of Operations in coordinating with the Metropolitan Police Department and other agencies, including attending advisory neighborhood commission meetings to represent and protect the KIPP DC campus community.
• Collaborate with the instructional team on school-wide initiatives and project manage campus system and process enhancements.
• Lead or support special projects, such as field trips, senior activities, onboarding new operations team members, and KIPP DC network-wide initiatives (e.g., testing, enrollment, immunizations, and meal distributions)

Benefits

• KIPP DC offers a robust benefits package including medical, dental, and vision insurances; various voluntary benefits; and employer paid benefits such as short term disability, long term disability, life insurance, and a membership to One Medical.
• KIPP DC also offers a 403(b) retirement account with a 3% employer contribution and a 3% match with vesting after three years.
• Currently, individuals in this role have up to 15 paid time off days, up to 10 paid sick days, and 12 paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees