Campus Administrative Assistant

Neumont University•Salt Lake City, UT

47d•Onsite

About The Position

This dynamic Campus Administrative Assistant role is a central support position within a fast-paced, innovative tech college, providing essential support to multiple departments while also serving as a trusted go-to for administrative staff and students. As one of the first points of contact at the campus reception desk, this role requires a polished, professional demeanor and a strong commitment to outstanding customer service when engaging with students, families, and visitors. The ideal candidate thrives in an energetic, tech-driven environment, skillfully balancing competing priorities with confidence and efficiency. Attention to detail, excellent time management, and strong organizational skills are key to success in this exciting opportunity to be part of a forward-thinking institution shaping the future of technology.

Requirements

High School Diploma required, plus 3-5 years of Administrative and Customer Service experience.
Experience with Microsoft Office applications (Excel, Word and Outlook) and data entry required.
Excellent interpersonal skills and good verbal/written communication skills.
Excellent telephone etiquette with patience and compassion when communicating with callers.
Professional writing skills including correct use of grammar and punctuation.
Ability to remain professional in stressful situations.
Ability to prioritize tasks and responsibilities.
Ability to demonstrate discretion and maintain confidentiality.
Ability to maintain self-control and complete tasks with frequent interruptions.
High degree of proficiency in office procedures, keyboarding, office equipment operation and maintenance, business machines (photocopiers, postage machine and telephone systems) & computer software programs.
Ability to make decisions, manage time and complete assignments with little supervision.
Accurate, efficient and capable of handling detailed work assignments.
Excellent time management, organizational, and listening skills.
Able to learn new software packages.
Excellent attendance and high moral character.
Ability to work independently and self-motivated; also work cooperatively with other office staff.
Ability and willingness to track tasks completed by prospective incoming students in various systems and documents.
Ability to work with diverse college groups and populations.
Willingness (within professional standards) to provide service to students at hours that are convenient to students and to their families.
Ability to work in and contribute to a positive work environment.

Responsibilities

Maintain the reception area and front desk with the professional standards and values of Neumont.
Maintain a high standard of personal hygiene and professional appearance.
Greet and assist visitors, students, prospective students and their families, business partners, and vendors in a professional and welcoming manner.
Handle visitor and caller requests for the campus mainline and redirect when appropriate.
Provide general administrative support to staff, faculty, and students, particularly within Admissions, Facilities, Marketing and Security.
Arrange and oversee the ordering and delivery of food and refreshments for campus events.
Assist with the set-up, participation in, and cleanup for campus and student events such as FReX, Orientation, and others.
Receive, sort, and distribute incoming mail and packages, including those for students.
Prepare outgoing mail, documents, and packages for shipment and coordinate with carriers such as FedEx and UPS.
Participate in the mailing of key enrollment documents such as acceptance and enrollment packets.
Input lead sources, and manage assembly and distribution of viewbooks.
Create, maintain, and audit UTA/TRAX passes and campus ID badge management.
Manage the gear store, including inventory oversight.
Maintain confidential files and input/retrieve data from the student database.
Assist with hiring, training, scheduling, and mentoring facility student workers.
Demonstrate understanding and sensitivity to the needs of all students.
A member of the Safety Committee.
Perform any other task, duty, or responsibility assigned by the Supervisor.