Campground Manager - FT

Great Parks of Hamilton County • Cincinnati, OH

13h

About The Position

Are you passionate about great outdoor experiences and hospitality? Great Parks is searching for our next Campground Manager to oversee the strategic vision of the camping experience across the agency as well as day to day operations at the Winton Woods Campground. Help us to create lasting memories for our guests for generations to come! At Great Parks, our team members work together to preserve and protect natural resources and to provide outdoor recreation and education in order to enhance the quality of life for present and future generations. Be a part of an inclusive organization that enriches the region by inspiring nature-based experiences, celebrating cultural heritage and building strong and healthy communities through our dedicated staff, volunteers, and friends.

Requirements

• High School Diploma or GED is required and at least 4 years’ experience which evidences knowledge of management principles, or Associate’s Degree in parks and recreation or business management with 1 year experience in a related field.
• Ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.
• State Motor Vehicle Operator’s License that meets GPHC current carrier guidelines.
• Certificate of successful completion of ServSafe Food Safety and TiPS within 1 year of employment.

Responsibilities

• Oversees the daily operation of Winton Woods Campground including reservations, merchandise, receipts, office functions, shower building, cabins, campsite maintenance and special events. Also responsible for reservations, receipts, and guest relations at Winton Woods Campground. Supervises staff and volunteers in performance of job duties and responsibilities. Works evenings, holidays, and weekends.
• Leads strategic mission across Great Parks campgrounds, updating policies annually with coordination of Guest Experiences Managers.
• Collaborates with Winton Woods Harbor team supporting cross training, team communications and team meetings.
• Works with the Safety and Risk Manager to update the Winton Woods Campground Flooding procedures and emergency protocols. Works with the Ranger team to evacuate campground when necessary.
• Accounts for daily cash transactions. Complies with all cash handling policies and enforces cash control procedures including: POS operation, daily deposits, shift/change tills, required logs and regular cash audits.
• Monitors and replenishes resale inventory of food, merchandise and motor vehicle permits. Purchases equipment and operation supplies. Responsible for conducting regular physical inventory checks.
• Reviews and approves invoices and controls expenditures. Prepares purchase requisitions and approves where applicable. Adheres to purchasing card procedures and submits expenditures for supervisor approval.
• Directly supervises assigned staff. Carries out supervisory responsibilities in accordance with Great Parks’ policies and applicable laws, and delegated authority. Responsibilities include participating in, and making recommendations pertaining to the selection and discipline of employees, and other personnel decisions in coordination with Human Resources Staff. Plans and delegates work assignments, trains employees, provides guidance, resolves work issues, and ensures work complies with Great Parks’ policy and performance standards.
• Reviews and approves timecards. Manages labor budget.
• Maintains responsibility for the performance and safe operation of assigned facilities. Ensures that equipment is maintained according to agency standards.
• Promotes facilities through daily public relations with customers. Assists in implementing promotional plans for assigned facilities and activities. Provides information and answers inquiries as needed.
• Receives and resolves guest concerns and complaints. Analyzes and promptly resolves problems. Implements corrective actions or provides recommendations as necessary.
• Works and communicates effectively with other departments, leadership, peers and subordinates. Attends and participates in meetings. Completes required training.
• Provides assistance with special events and other tasks assigned by the Winton Woods Guest Experiences Manager.
• Performs job duties in accordance with Great Parks’ policies, procedures, and performance expectations.
• Maintains confidentiality of confidential and sensitive information.
• Works assigned schedule, exhibits regular and punctual attendance and works outside of normal schedule as required.
• Writes material for Great Parks’ literature and publications.
• Manages and assists in developing the Winton Woods Campground operation budget, retail pricing, and revenue projections.
• Ensures strict adherence to safety policies and procedures.

Benefits

• medical
• dental
• life insurance
• paid vacation
• 11 holidays
• sick time
• enrollment in Ohio Public Employees Retirement System
• free or discounted use of many Great Parks of Hamilton County recreational activities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED