Campground Host - Denali - Visitor Transportation System

Aramark

62d•Onsite

About The Position

Campground Hosts ensure campground users are knowledgeable of rules and regulations and to assist with assignment and placement of campers and tents in the appropriate campsite. About Denali National Park & Preserve and Doyon/Aramark Joint Venture: Summer days in Alaska stretch nearly endlessly, with up to 20 hours of daylight on the Summer Solstice. Spanning 6.2 million acres, Denali National Park & Preserve is home to Denali, the highest peak in North America, and attracts over half a million visitors annually. Conveniently accessible by road—4.5 hours from Anchorage and 2 hours from Fairbanks. Doyon Limited and Aramark have teamed up in a Joint Venture as the Denali National Park & Preserve's Concessionaire. Open May to September, our operation manages the transportation, retail, guest service and food and beverage concessions with our client; The National Park Service. By road, our 100 Blue Bird Bus Fleet takes guests past the 15-mile public access point daily during summer months, allowing people to hike, view wildlife, climb, and camp where few people have set foot. This is a seasonal role with ideal dates of May 5 - September 21, 2026. We offer competitive wages, paid Holidays, Sick Pay and Benefits Stipend. On-site housing and meal plan ($16/day all inclusive!) & local discounts! Employees are responsible for knowing the environmental aspects and associated impacts of their job position. Job specific Environmental Aspects and Impacts will be communicated by Dept. Managers during EMS training.

Requirements

High level of interpersonal communication skills, self-motivation, and ability to solve problems.
Ability to deal with a high volume of personal contacts and to resolve conflicts.
Previous guest services experience required
Demonstrates excellent customer service skills
Demonstrates interpersonal and communication skills, both verbal and written
Demonstrate organizational skills, accuracy, and attention to detail

Nice To Haves

Personal RV or camper preferred
Knowledge of campground operations preferred

Responsibilities

Provide courteous service and park information to park visitors in a method that ensures the exceptional guest services.
Responsible for ensuring all restroom facilities exceed the high standards for cleanliness at all times.
Responsible for communicating all issues, including reservations, customer service and maintenance issues thru the appropriate channels and to ensure successful resolution occurs in a timely manner.
Establish and maintain positive working relationship with Maintenance, Clean Team, Reservations, Interpretive, Security and Transportation departments as needed.
Maintain good working relationship with National Park Service personnel.
Provide professional and courteous service to park visitors.
Provide general park information to visitors.
Custodial duties and/or grounds keeping duties.
You will be required to deep clean all comfort stations and/or SS once a day with periodic cleanings throughout the day and including general maintenance to maintain cleanliness standards.
Daily inspections of restrooms for cleanliness, maintenance issues and proper stocking of products to include toilet tissue and paper towels.
High level awareness of needed supplies and maintenance problems.
Assist campers with checking in and checking out in a timely manner.
Monitor for appropriate use of the facilities by visitors (ie. Proper food storage, pets are left unattended or left off-leash, keeping quiet hours, too many people/vehicles in a site, etc.).
Report deficiencies, hazardous or unsafe conditions immediately to the appropriate department.
Maximize use of the campsites as to the appropriate sized vehicle for specific sites.
Perform other duties and projects as assigned; light-duty maintenance including, but not limited to: Painting Shoveling/raking Clean/Repair Sloan/flush valves as needed in comfort stations
Sweep gravel off of paved intersections and entrances
Repair minor water leaks if capable (tighten fittings, valves, etc.)
Must be flexible with work shifts and days to cover for other Campground Hosts when time off is needed.
Monitor trash cans, dumpsters, recyclable containers and food lockers for proper use and capacity.
Take corrective action to ensure visitor and employee safety is maintained
May contact security or law enforcement personnel to address rule & regulation violations.
Employee is responsible for knowing the environmental aspects and associated impacts of their job position. Job specific Environmental Aspects and Impacts will be communicated by Dept. Managers during EMS training. Environmental objectives and targets will be communicated by dept. managers for each dept. during EMS training.