Campground Attendant - Yellowstone National Park

Xanterra Travel Collection•Mammoth, WY

23d•$16•Onsite

About The Position

Live. Work. Explore. as a part of our Lodging team in Yellowstone National Park! Are you enthusiastic about hospitality, people, and beautiful places? By working at Yellowstone National Park, you will get all three! As the Campground Attendant, you will play a vital role in supporting the day-to-day administrative functions that keep the park running smoothly. Job Summary: In this position, you will maintain a clean and sanitary facility in the Campgrounds for the guests and helping guests to by providing information about the location, park, and company

Requirements

Must be at least 19 years of age or older to drive company vehicles.
Must have a valid US Driver’s License and good driving record.
Human relation skills - must be a people person who thrives on public contact.
Strong communication skills, ability to listen and evaluate.
Problem solving skills, able to evaluate and select a course of action for challenges that arise.
Ability to work with minimal supervision.
Ability to learn quickly and follow instructions accurately.
Ability to prioritize tasks and move through them in an efficient manner.
Knowledge of cleaning and sanitizing chemicals, their usage and chemical safety.
Ability to interact with diverse people and situations.
Knowledge of Yellowstone area and facilities, activities, features and area services.
Knowledge of company policies and procedures.
Must be flexible and open to changes in procedures.
PHYSICAL REQUIREMENTS: Lifting up to 40 lbs.
Requires walking, bending, lifting, stretching, reaching, shoveling, and scrubbing throughout a shift up to 8 hours.
Moving boxes of firewood and bags of ice outward and above the shoulder up to a height of 5’6’ for extended periods.
Working with required chemicals.

Responsibilities

Clean, maintain, disinfect and stock public restrooms.
Custodial, grounds keeping, litter control, snow shoveling, and ash removal at campsites.
Guest traffic control
Transporting, storing and stacking of firewood and ice inventories.
Keep work areas and vehicles neat and organized; ensure correct use of company equipment.
Maintain a professional working relationship with co-workers, supervisors and National Park Service staff.
Maintain trash and recycling areas
Dust, sweep, mop/vacuum registration office.
Maintain an awareness of needed supplies and maintenance problems.
Location dependent: stock retail product as necessary, making sure all displays are kept stocked, neat and clean.
Provide professional and courteous service.
Resolve guest problems skillfully with a willingness and desire to understand a guest’s viewpoint and to take any necessary steps so that the guest is satisfied when they leave.
Maintain an awareness of needed supplies and maintenance problems.
Assure a safe and enjoyable environment for guests and employees.
Alert Manager and Lead to guest or campground problems or concerns.
Maintain daily communication shift logs.
Acquaint guests with the campground, basic rules, and services in the area.
Maintain knowledge of all park facilities, locations, site types, hours of operations, and activities, in an effort to answer questions and give accurate information to guests.
Conscientiously follow Lost and Found and Key Security policies and procedures.
Assist other departments as needed, including six-day work weeks during times of short staffing.
Perform daily vehicle inspections.
Notify Campground Lead Attendant of needed oil changes and other maintenance issues in a timely manner.
Assist other departments as needed, including six-day work weeks during times of short staffing.
Perform daily vehicle inspections.
Perform other duties as assigned.

Benefits

Employee Assistance Program
Wellness Program
Learning and Development Program
Free Yellowstone & Grand Teton National Park pass
Employee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more)
Access to discounted services at Yellowstone Medical Clinics operated by STGi.
Employee discounts at local gateway communities
Retail, Lodging and Travel Discounts
$350 Referral Bonus Program
The adventure of a lifetime!