Campaign Operations Manager

Cisco Systems, Inc.•San Jose, CA

35d•$165,000 - $208,000•Remote

About The Position

This role will consider candidates in an remote location in the United States. The Senior Campaign Operations Manager leads the team that powers campaign build and optimization across Cisco's Security Marketing organization. This leader owns the end-to-end campaign operations framework, from intake to launch to performance optimization, ensuring every program runs efficiently, accurately, and at scale. They will guide a team of talented operations managers to execute best-in-class campaigns, partnering closely with other marketing teams, sales, and marketing technology to bring Cisco's stories to market with speed, precision, and impact.

Requirements

10 years experience in marketing automation, and sales or marketing operations systems
3+ years experience as a people leader
Highly Proficient in Marketing Automation
A marketing operations leader who thrives at the intersection of process, technology, and business impact.
A systems thinker who balances precision with speed.
An empathetic, empowering people manager who builds trust and clarity across teams.

Nice To Haves

Experience managing projects with multiple language variations
A strong communicator who can simplify complexity and build alignment among stakeholders

Responsibilities

Lead and mentor a team of Campaign Operations Managers to deliver high-quality campaign builds and flawless execution across Eloqua, Salesforce, and related platforms.
Translate business goals into operational plans, including marketing campaign workflows and SLAs that improve velocity and accuracy.
Partner cross-functionally with marketing, marketing technology, and sales teams to define Go-to-market priorities, how to leverage automation and AI, and streamline demand generation processes.
Own campaign governance including quality control, testing, compliance, and performance reporting.
Troubleshoot and optimize across marketing automation, integrations, and lead flow from capture to MQL to opportunity.
Continuously improve processes and automation to simplify execution, reduce time-to-launch, and increase pipeline impact.
Provide strategic input to Marketing leadership on operational maturity, roadmap, and investment opportunities.
Champion team development, fostering collaboration, accountability, and a culture of continuous improvement.

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