Campaign Operations Manager, Capital One Software (Remote)

Capital One•McLean, VA

18d•$109,900 - $125,400•Remote

About The Position

Capital One Software is the enterprise B2B software business of Capital One, dedicated to helping organizations manage their data in the cloud with speed, agility, and efficiency. Born out of our own digital transformation, we commercialize the internal tools that powered our journey to becoming the first major U.S. bank to go "all-in" on the public cloud. Our flagship products, Slingshot (data cloud optimization) and Databolt (data security), are designed to solve the most complex data management and AI-readiness challenges. Core Job Responsibilities: Capital One Software is looking for a strategic, process-oriented Campaign Operations Manager to join our marketing team. You will bridge the gap between high-level product marketing strategy and in-market execution for marketing campaigns. Lead the end-to-end project management of integrated multi-channel campaigns. You will coordinate across Paid, Email, and Social to ensure a cohesive brand experience that drives measurable pipeline growth. Partner with internal design teams and external agencies to build a repeatable, scalable creative production engine. You’ll streamline workflows to ensure high-quality assets are delivered on time, on budget, and on brand. Transform each Digital Marketing Manager’s channel strategy per campaign into a functional reality by building creative production workback schedules and tracking frameworks necessary to launch and measure those campaigns. Analyze team bandwidth and production velocity to predict resource bottlenecks before they impact major product launch timelines. Maintain full visibility into the marketing pipeline. You will provide regular campaign status reporting and manage campaign operations using Workfront to ensure data integrity and process transparency for partner teams. Collaborate with Product Marketing Managers (PMMs) to drive evergreen initiatives. This includes managing "always-on" nurture streams, content optimization projects, and ensuring our foundational messaging is consistently refreshed. Partner with Sales Ops to ensure a frictionless handoff from marketing-generated interest to Sales development outreach

Requirements

Bachelor’s Degree or military experience
At least 5 years of experience in Marketing Operations, Project Management, or Campaign Management
At least one year of experience with project management platforms (for example: Workfront)
At least 1 year of experience with Marketing Automation platforms (for example: HubSpot, Pardot, Adobe Marketo Engage, Customer.io)

Nice To Haves

Experience navigating complex legal and compliance review cycles in financial services or a similarly regulated sector
Experience streamlining internal creative and production workflows
Deep understanding of the mechanics behind SEM, Email Marketing, and Social media funnels

Responsibilities

Lead the end-to-end project management of integrated multi-channel campaigns.
Coordinate across Paid, Email, and Social to ensure a cohesive brand experience that drives measurable pipeline growth.
Partner with internal design teams and external agencies to build a repeatable, scalable creative production engine.
Streamline workflows to ensure high-quality assets are delivered on time, on budget, and on brand.
Transform each Digital Marketing Manager’s channel strategy per campaign into a functional reality by building creative production workback schedules and tracking frameworks necessary to launch and measure those campaigns.
Analyze team bandwidth and production velocity to predict resource bottlenecks before they impact major product launch timelines.
Maintain full visibility into the marketing pipeline.
Provide regular campaign status reporting and manage campaign operations using Workfront to ensure data integrity and process transparency for partner teams.
Collaborate with Product Marketing Managers (PMMs) to drive evergreen initiatives.
Partner with Sales Ops to ensure a frictionless handoff from marketing-generated interest to Sales development outreach