Call Center Sales Supervisor

OnPoint CX Solutions•Henderson, NV

5d•$18•Onsite

About The Position

OnPoint CX Solutions is hiring a hands-on Call Center Sales Supervisor to lead and grow a high-performing sales team in our Henderson office. This is an ideal role for a strong sales professional who enjoys coaching others, driving results, and leading from the front in a fast-paced call center environment. Why You’ll Love This Role $17.50 per hour plus daily and weekly performance bonuses Clear path to growth with a rapidly expanding company Hands-on leadership role with real impact on sales performance In-office, team-driven, high-energy sales floor Job Summary As a Call Center Sales Supervisor, you will be assigned to a specific campaign and a team of sales agents. You will support agents through live call coaching, call tagging, objection handling, and performance tracking to help drive daily and weekly sales goals. This is a working supervisor role — you’ll stay close to the phones, lead by example, and actively assist agents in closing sales. Supervisors report directly to the Sales Floor Director and play a key role in developing talent and improving overall team performance. Compensation & Training Path This position offers $17.50 per hour rate and weekly performance-bonuses. Upon hire, supervisors are assigned to a campaign and complete foundational sales training while pulling calls alongside agents. During this phase, supervisors are eligible to earn agent-level commission. Once commission is achieved, supervisors transition into supervisor-specific training focused on closing strategy, coaching, and team leadership. Training length varies by individual. After successfully completing training, supervisors are assigned a team, given daily and weekly performance targets, and become eligible for supervisor bonuses. In addition, after being assigned a team and once 60 days of employment is reached, compensation will change to $700 weekly salary. About OnPoint CX Solutions OnPoint CX Solutions is a growing business process outsourcing (BPO) company specializing in call center sales, customer care, retention, and back-office support, primarily within the energy sector. We help businesses and consumers navigate energy options through knowledgeable, results-driven sales teams. If you’re a sales-driven leader with a can-do attitude, a passion for helping others succeed, and the desire to grow with a fast-scaling company, we’d love to hear from you. Applications are reviewed daily.

Requirements

Strong sales experience required; prior leadership, floor lead, or mentoring experience is a plus
Proven ability to coach, motivate, and develop sales talent
Confident pulling calls, closing sales, and providing real-time feedback
Excellent communication, organization, and problem-solving skills
Ability to multitask and pivot quickly in a fast-paced call center environment
Results-driven mindset with strong accountability and reliability
Comfortable using CRMs, call center systems, and multiple computer screens
Open availability required (standard hours Monday–Friday, 5:45 AM–2:30 PM; may vary)
In-office position at our Henderson, NV location