Call Center Representative

Napleton Corporate BDC•West Palm Beach, FL

14d•$35,000 - $70,000•Hybrid

About The Position

Hiring this week $800/week guaranteed - 1st Month Flexible Scheduling Options Fantastic, fun, fast paced, diverse culture! Apply today! The Ed Napleton Automotive Group is looking for our next Call Center Representative/Business Development Representative This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton’s Call Center in West Palm Beach , the BDC Representative is responsible for handling internet inquiries and phone leads (NO COLD CALLS,) to generate appointments for the dealership sales departments. Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today! The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout eight states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity. What We Offer: $800 per week minimum guaranteed in your first month Opportunity to earn $35,000-$70,000 per year- hourly pay + performance-based commissions. Hybrid schedules available for tenured employees Fun, fast-paced diverse environment Various shifts available with many flexible scheduling options Family Owned and Operated – 90+ years in business! Medical, Dental, and Vision Insurance 401K and additional benefits Paid Vacation and Sick Time Paid Training Discounts on products, services, and vehicles Growth Opportunities

Requirements

Excellent computer skills required.
Knowledgeable to call center environment- NO COLD CALLS!
Automotive experience is helpful but not required.
Able to communicate persuasively with customers to set appointments.
Willingness to undergo a background check in accordance with local law/regulations
Bilingual a plus

Responsibilities

Handle incoming and outgoing phone calls and emails
Prospect follow-up calls, set appointments for service and sales, and gauge customer satisfaction
Answer customer internet inquires by both email and phone
Schedule sales appointments and reschedule no show customers
Contact customers based on current marketing incentives
Follow up with existing and potential customers to generate leads and close sales
Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase
Follow up in a manner that results in the customer visiting the dealership
Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction
Other duties as assigned by management

Benefits

$800 per week minimum guaranteed in your first month
Opportunity to earn $35,000-$70,000 per year- hourly pay + performance-based commissions.
Hybrid schedules available for tenured employees
Fun, fast-paced diverse environment
Various shifts available with many flexible scheduling options
Family Owned and Operated – 90+ years in business!
Medical, Dental, and Vision Insurance
401K and additional benefits
Paid Vacation and Sick Time
Paid Training
Discounts on products, services, and vehicles
Growth Opportunities