Retail Furniture Call Center/Customer Service Representative

Oki Furniture Fair • Fairfield, OH

5d • $20 • Onsite

About The Position

Are you passionate about helping people? We're looking for friendly, customer-focused individuals to join our Call Center Team at Furniture Fair!

As a Call Center Representative, you'll be the voice of our brand—answering questions, solving problems, and making a difference for our customers every day.

Requirements

• Previous customer service or call center experience
• Great phone presence and communication skills
• Strong attention to detail and data entry skills
• Reliable attendance and flexible schedule (includes evenings & weekends)
• A team player with a positive attitude

Responsibilities

• Answer incoming customer calls
• Provide outstanding service with a professional and positive attitude
• Gather and document caller information
• Resolve issues or escalate as needed
• Support your team and help create a positive environment

Benefits

• Medical, Dental, Vision Insurance
• Life & Disability Coverage
• 401(k) Retirement Plan
• Paid Time Off
• Generous Employee Discounts
• Fun, friendly work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees